Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand.
After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys.
I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised
About QEEQ:8.0/10
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