CAR RENTAL REVIEWS ON ALAMO IN LAUNCESTON

Car was great, clean and spacious for 2 people.

There were extra fees at check in.

Friendly service

Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised

Decent

Like: Very friendly and accommodating. I had an emergency and had to fly back and forward and there was no problem. In fact the staff made me feel very comfortable and at ease.
Dislike: Everything was perfect. Great job. Will not look any further next time.

Great company

Easy rental cars told me that I will get a car seat. But Alamo didn't have any. So we had the get a booster seat, which had no adjustable seat belts which was too big for my daughter and resulted in issues throughout the journey

Unexpected charges after returning the car

It was the only car hire desk not open when I arrived after 6:00 pm which was irritating as I had to get back to the airport the next day.