CAR RENTAL REVIEWS ON DOLLAR AT LOS ANGELES AIRPORT, LAX

Very good

They promoted insurance products and the queue time was long. Chose the expensive Hertz because I was in a hurry.

Long queues

Did not pick up the car

The app is easy to use. Although there was a bit of waiting at Dollar, the car pickup process was very fast. I was fortunate to get a Malibu, which was the perfect car for my trip.

Car was nice and clean.

Satisfactory feedback.

Simple, fast, and convenient.

Overall, the car rental experience was pretty good.

The counter staff at pick up and drop off were amazing. The que took about 45 minutes as there were alot of people wanting to pick up their vehicles. The team at Dollar worked as efficiently as they could to get us through quickly, they were super friendly and helpfulm

Reliable and honest site, would absolutely use them again. I could see pricing from multiple companies hiring out cars and could choose accordingly to budget and requirement.

Overall, quite satisfied.

Very good

The car was in good condition, but the pick-up process took about one and a half to two hours with very low efficiency. The store staff continuously tried to upsell car upgrades and insurance, even after I clearly said no. It didn’t stop until I firmly refused at the end. After using my credit card and reaching the hotel, I found out that the agreed pre-authorization of $200 turned into $650. I’ll only know the exact amount after a few days when the charge is clear; if not, I might need to contest it. Overall, Dollar is slightly cheaper and the car is fine, but the store service is terrible. Comparing it to the neighboring Hertz is like night and day (Note: Dollar was acquired by Hertz, maybe to emphasize the contrast?).

Excellent

Great service

Everything is great. All ok

Car was awesome . The counter staff Bill , was very helpful .

Very satisfied

Very good

Overall satisfactory, but the sales representative was not aware that we had already purchased full insurance through QEEQ and still tried hard to sell us additional insurance, even asking the platform staff to call him! Luckily, I firmly explained that we already had full insurance, which was not visible in their system, and the sales representative relented. At the car lot, you can choose your vehicle yourself, though it may not be the exact model you had in mind; it will be from the same series. We ended up with a Nissan mid-sized car, which performed well and was easy to drive!

The car pickup process was very smooth, and the staff were very friendly.

No lines, no waiting