CAR RENTAL REVIEWS ON NATIONAL AT LOS ANGELES AIRPORT, LAX

They tried too hard to upsell. The staff lied about National not letting the car go into Canada, which I verified twice with other offices of National and the central phone number.

The attitude was good

Very satisfied. You can smoothly pick up the car with your domestic driver's license and a translation. The staff is very friendly, and you can choose from similar models. At first, we picked a convertible, but since we had a lot of luggage, they replaced it with a four-door Jeep for us.

The car was not as advertised and the service of National was appalling,

Much better than expected, very convenient. The car we got this time was almost new, with only 2000 miles on it. The condition of the car was excellent, and both my parents were very satisfied!

On the second floor, no need to queue. Rented twice, and the cars were very new (under 10,000 miles). Prices are reasonable. Note that if you exceed one hour, it seems they charge for a full day. Make sure to allocate enough time when renting.

very good

very good

The rental process was quick, but the staff's professionalism is questionable. They didn't provide me with a contract, and when I asked, they said it wasn't necessary. In previous rentals with AVIS, I always received a contract. I rented a mid-sized SUV and received a Nissan ROGUE with nearly 20,000 miles on it, which didn't feel good. It indeed broke down five days later on the highway. The most unsatisfactory part was NATIONAL's slow road assistance response. I called them at 10 AM when the car broke down, and it wasn't resolved until after 2 PM. There seemed to be communication issues between NATIONAL and AAA, the roadside assistance company. Fortunately, a highway patrol officer helped call AAA who then towed the car back to Las Vegas airport. The tow truck driver communicated with NATIONAL staff as required by the officer. At LAS, the staff couldn't understand why I didn't receive a contract at LAX and printed a new one for me. The LAS staff seemed more professional than the LAX staff.

LAX office a bit far from airport but bus shuttle is provided.

Perfect, as always!

Very covenient and the best competitive prices

Very good.

Being an Emerald club member, i got an upgrade to mid-size SUV. Car was pretty new too

Have been using easyrentcars for over a year now and have recommended it to colleagues too.

Very enthusiastic