The car was just what we needed. We love having a hybrid for travelling, they work just as well as anything else. Plenty of room and so economical. The guy whom we dropped the car off to was a great guy who was really friendly ....just the person you need as your front person.
About QEEQ:10.0/10
They were very helpful when I couldn't find out booking the person whom I got in touch with sent me an email in no time to confirm our booking. Great service also
Overall, it was quite convenient and the condition of the car was good. I was quite satisfied with the entire process. When returning the car, I saw another domestic tourist who seemed to have had an accident. I overheard something about a lawyer, which made the situation seem unpleasant. The handling did not seem very appropriate. If you're not a local, you might find yourself in a difficult situation.
“Use google maps reviews of rental agencies and search by “low”.”
About Bargain Rental Cars:5.0/10
I rented there because of high rating to do with customer service. But the vehicle was really awful and when I called for help mid-rental the staff were utterly unhelpful.
It was the easiest and safest way to book online.
I tried others and it was so complicated and kept losing signal.
I seriously would recommend this site all the time
It's a budget car rental but so much cheaper than the usual rental places! The car was perfectly fine so it was exceptional value. Pickup and dropoff easy.
About QEEQ:10.0/10
I used a few platforms to check around but QeeQ seemed to show better value cars and was what I used in the end. Actually seemed to spell things out better than a few of the others in terms of what you're covered for etc. So all up excellent and I would use again.
BRC Auckland Airport branch. The car was relatively new, the staff were friendly, and the manager resolved issues quickly. There is another office nearby, which caused some confusion when returning the car, but it was very close by.
The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!
About QEEQ:8.0/10
The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.
Car was pretty old, with 160,000 miles on it. All four tyres were low and had to be pumped up. The paint on the hood and roof was mostly worn off. Mechanically it was fine.
Car was advertised as a "6-person minivan" -- but it was far smaller than I had expected. I would call it a station wagon, not a minivan at all.
I talked with BRC about exchanging it, and they were not interested. They only offered to have me pay 3x as much for a full-size van. They would not allow me to return the car early so I could rent from elsewhere.
About QEEQ:7.0/10
Because rental was pre-paid, BRC would not change my reservation.
“Bargain Rental Cars are rightly named for a reason, their cars are cheap and horrible.”
About Bargain Rental Cars:4.0/10
The minivan was terrible in condition. We booked the pickup time in such a way that it gave us enough time to leave the airport and go to the rental car place and that pickup time happened to be "after hours" of Bargain Rental Cars and it was a different pickup location. But it so happened that our flight reached Auckland ahead of time. When we called the pickup location for the after hours office, they said to call BRC directly since it was technically not "after hours". When we called BRC, they asked us to call the "after hours location" since we had to pick up the car there only. There was some confusion which was frustrating for us and finally BRC agreed to come and pick us up from the Airport.
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