The store is very easy to find, located right next to the Sky Tower. The staff at the pickup location were very friendly and had a great attitude. The car was in excellent condition, and they even upgraded it for free. During the rental period, I used a toll highway once and paid the toll online following a friend's instructions. Later, after returning to my home country, I received a notification about a credit card charge. I contacted QEEQ and explained it was for the toll fee. I shared my toll payment record with QEEQ, and they reached out to the rental company. After investigation, it was confirmed that the toll payment had not gone through successfully at the time. However, the rental company still refunded the fine to me. The communication was very proactive and excellent!
“Easy booking with the most convenient picking up and returning.”
About ACE Rental Cars:10.0/10
The car model in picture of our booking was different from the actual ie., the picture shew the new model if Kia Carnival which is CRDI engine but the actual picked up car is not that model and not deseil engine. Anyway the car conditions is perfect for our trip.
About QEEQ:9.0/10
No, that is perfect
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Customer Service
Ideal for our trip. Managed to squeeze 2 large cases into the boot with some creativity!
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