The lady at check in counter did not ask if we needed an upgrade. Kept saying you booked through a third party so we can not help you. Asked us where we were going and said in a sarcastic do not go on unsealed road. I said we never intended to. The other guy at counter said we could have an upgrade she said no I have already processed it.
“Easyrentcars short changed Europcar, i made up difference and they refused to refund”
About Europcar:8.3/10
Very professional, good quality car and helped out as much as they could despite Easyrentcars mistakes. Would recommend.
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