The car rental company is overall very poor. They said insurance costs 349 lira per day, but actually charged 450 lira. They forcibly charged 2000 lira for vehicle cleaning. They pretended not to speak English and didn't communicate well. I suggest avoiding this company. The car was in very bad condition, the tires had almost no tread, and the steering wheel was shaking.

I was able to rent the car despite my translated document being expired, thanks to the rental company resolving the issue for me. However, they recommended I buy insurance because minor accidents wouldn't be covered by police reports, making it hard to claim expenses. To avoid any trouble, I purchased additional insurance on-site even though I had already bought it from QEEQ beforehand.

We purchased full insurance with zero deductible, but after returning the car, the rental company charged 6600 lira from our credit card without our consent. The rental platform has yet to resolve the issue and seems to have no control over the rental company. At pickup, the store aggressively pushed other models and charged the card without informing us.

The reserved car model was different from the actual car provided.

Great friendly helpful staff, car was very comfortable and spacious, no complaints. Had to call on arrival as there was no sign of the meet and greet but they turned up promptly, otherwise delighted and will definitely use again!

Best value option for booking car hire, easy to use and made everything very clear. Very happy and will definitely use again!