AMSTERDAM CAR RENTAL REVIEWS

All good

All good

Very good

The Schiphol branch is better than Europe Car. The staff at Europecar were indifferent. Alamo and Enterprise are actually the same company, felt like I got a good deal. The girl who helped me book upstairs was very nice, and she was also there when I returned the car. The girl who assisted me with the pickup was great too, even joked with us.

Very satisfied!

The counter staff is professional, helpful and quick.

It was as expected :)

The staff handled everything very quickly and efficiently.

At first, we got a Nissan Qashqai with a problem in the back seatbelt, which prevented it from buckling up safely. The staff gave us another Nissan Qashqai, but there was a problem with the driver seat that couldn't be adjusted. The 3rd Nissan Qashqai was good; everything worked properly. The thing is that every time we needed to remove our luggage, it was hard. The staff was friendly, but it cost us a 1-hour delay because of all the changes.

Good service attitude and easy to find. The staff is very enthusiastic.

Very satisfied

Satisfied

Good experience, the car was in great condition.

Alamo is a deceptive company, colluding with Zuzuche to scam customers. On July 18, 2024, I rented an Audi A3 in Amsterdam but was given a Kia Ceed, and they told me it's a car of the same class. They even said cars rented through Zuzuche are like this, and only their official website can guarantee the correct car. Clearly, they are working together to deceive customers. On July 21, 2024, I rented a Volkswagen Passat in Berlin, but they gave me a Volkswagen T-Roc, claiming it was an upgrade. The T-Roc is much smaller than the Passat, and I couldn't even fit my luggage. After arguing with them for half an hour, they finally gave me a Tiguan. I feel like Alamo and Zuzuche are scamming customers together. The cars I received were of lower class than what I booked, yet they insisted they were of the same level. Having rented cars abroad countless times, this is the first time I have been scammed twice, and both times by Alamo.

Very satisfied. The rental process is simple with no upselling or forced insurance.

The staff at pickup was very good. At drop off I was surprised at the extra cost for 4 hours. I paid roughly 150 Euros for the 7 days initial rental. I was charged 60 Euros for the extra 4 hours beyond my designated return time. I feel this was excessive.

Everything was great. I used QEEQ.COM for two separate car rentals on this trip (Ireland and Netherlands) and will use QEEQ again in the future.

They actual car's performance was below expectations. Terrible to drive, difficult to park, as there are very limited features in this GM. Previously I had been given a T-Cross, and another time a Kasqar with the same booking. Both cars a dream to drive. Rather NO GM for me again! Thanks

The car did exceed my expectations indeed! After my previous 'far from perfect' experience, Alamo pulled out all the stops to ensure this customer stays! Well done and succeeded

Platform worked beautifully as usual. Just when I wanted to 'sollicit' my friend to join as Platinum member, my own membership had expired

Due to an issue with the translated driver's license, I wasn't able to rent the car. The communication process wasted three valuable hours of my trip. Eventually, I had to rent a car from another company at twice the cost. Very disappointing experience!

Great car. Clean. In line with expectations. Quick help.

Used for the first time. Was searching for some competitive pricing which I found through QEEQ. But quality was good as well!

I initially booked an Audi A3, but due to a lot of luggage, I was worried it wouldn't fit. I inquired about a more spacious car and the additional cost. The store provided a great alternative and offered a discount on the extra cost. Very happy!

The overall service was very satisfactory. The car we received was brand new. After completing the paperwork at the counter, follow the orange corridor to the innermost elevator and go down to level -1, where you'll see the Hertz sign. Almost all car pickups are here. Just find the sign of your rental company. The whole process was smooth, and there were no upsells. I checked the car carefully and took some photos.