National Phuket International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Linda Nancy

Thailand

Reviewed: Tue, Jul 9, 2019

About National: 10.0 /10

I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.

About QEEQ: 10.0 /10

1 days rental

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Abigail Harrod

Thailand

1 days rental

Reviewed: Fri, Jul 5, 2019

About National: 10.0 /10

This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.