This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.
Nice car overall good experience.
Advice to improve.
Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection.
Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.
Non prepairing the car
To many steps for receiving the car
Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.
About QEEQ:8.0/10
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