Decent, but when wil I get my deposit back?

The service attitude is very good, quite friendly. However, we couldn't choose the car we had already ordered and had to reorder. It would be better to clarify this beforehand to avoid unnecessary issues.

It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.

Great prices. Much cheaper than booking directly by 25-30%. Really Good support when I wanted to extend the rental. Prompt & efficient.

They like to sell their own insurance for car rental

Price protector didn't work too much.

Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first

Quick and Smooth pick up and Drop. Excellent car. Awesome service.