This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.
“Totally irresponsible , unreliable and wasted my time waiting to pick up my car. More than 30mins”
About National:8.7/10
I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car
The car exceed my expectation. However, the fuel was at 3/4 mark instead of Full.
About QEEQ:10.0/10
Booking was smooth and easy.
How to claim insurance? Suffered a knock or dent to the front left side.
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