The car matched the reservation, the staff did not try to sell insurance, and they were very friendly. When returning the car, the staff proactively came out for inspection with a smile the whole time. They even helpfully pointed out the way to the terminal. Very nice service.
The service at the pick-up location was very good, but the drop-off location was not as great. Maybe it was because there were too many people at that time.
The service was excellent, there was no waiting time, and the airport counter process was swift. We picked up the car at the parking lot where staff greeted us and there was also a service desk available. So, even if there were any issues during pickup, we could address them immediately.
Car the company wanted to give me was very small (Mercedes CLA) and - as far as I can tell - is not even in the category i rented. But for small additional payment I got a premium vehicle, which was fair.
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Myra Lawrence
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