The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !
Very satisfied, no upselling at all. Since the reserved car was unavailable, they upgraded us to the new Ford PUMA, which comes with CarPlay, Android Auto, heated seats, and a speed limiter. It's very convenient for city driving. The car was very new and clean, though the tire noise was quite noticeable. Because we drove to Germany, where there are unrestricted highways, we generally kept the speed around 170 km/h, which led to higher fuel consumption, approximately 8 liters per 100 km.
The service is very flexible. We picked up the car in The Hague and returned it at Schiphol Airport. The rental period is calculated based on the actual pickup time.
It was actually Avis staff doing the rental for budget, but anyways everything went smoothly, when we finished with the documents we already had the car waiting for us so we could hit the road
About QEEQ:10.0/10
Great app, easy to find the reservation details in app.
Booked a car from Budget, but at the location, Budget and Avis share the same counter. The car we got had the Avis logo. It was actually a hybrid Toyota Yaris, very new with only 2,000 kilometers on it and fuel-efficient. The car was equipped with CarPlay, making it easy to connect the phone for music and Google Maps navigation.
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