Very satisfied. This is my first time using Budget. The service is similar to Alamo's, but Budget assigns a specific car while Alamo lets you choose any car.
There was over an hour wait on pickup despite only about 8 people being ahead of me in the line. It was pretty bad, super slow service, and the longest I ever had to wait for a rental car in my life.
About QEEQ:10.0/10
It was easy to book and a competitive price, although the information about there being a rental counter inside the airport was incorrect.
Need more information on insurance in the total price included/excluded with the rental and not over at counter when picking up which can cause a queue and time wasting.
The extra taxes and charges from budget have almost doubled the original price quoted on qeeq.com . We extended the booking by 1 day but even so, this is more than expected. It was a great car, so I'm happy to pay it, but it's disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location, and budgeted my trip differently.
About QEEQ:8.0/10
The extra taxes and charges from budget have almost doubled the original price quoted here. Disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location.
i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great
About QEEQ:10.0/10
all good, cheapest price and delivered as promised
“The car was not in good condition and I was not informed to update the rental contract”
About Budget:8.0/10
The brakes were not in good condition, the car kept shaking when we would press the brakes. The key fob battery stopped working and the car wouldn't lock. I was not informed to renew the contract after completion of a month and so had some issues when I tried to call to extend the rental for 4 days. I ended driving 4 hours to the nearest budget to drop off the car because of this.
About QEEQ:8.0/10
When I contacted qeeq to extend my car rental they just sent me to budget and did not help
I was forced to take all the insurance when I have rented several times in other places and the treatment has been much better and much cheaper for something much better, the worst experience with Budget, they steal people's money and time
“Recogida genial, autobús de espera tras la entrega nefasto”
About Budget:10.0/10
La recogida fue genial.
La entrega fue rápida también pero tuve que esperar media hora para el autobus a la terminal.
Al final me quejé y vino enseguida pero demasiado tiempo de espera
“Booking process was fine but budget performance only adequate”
About Budget:7.0/10
Car showed low tyre pressure warning at pickup. Only one agent at pickup and she had to spend a long time dealing with one difficult customer, so the process took longer than it should.
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