Booking process was fine but budget performance only adequate
R.Woolfson
United States
Reviewed: Fri, Oct 13, 2023
About Budget:7.0/10
Car showed low tyre pressure warning at pickup. Only one agent at pickup and she had to spend a long time dealing with one difficult customer, so the process took longer than it should.
“Recogida genial, autobús de espera tras la entrega nefasto”
About Budget:10.0/10
La recogida fue genial.
La entrega fue rápida también pero tuve que esperar media hora para el autobus a la terminal.
Al final me quejé y vino enseguida pero demasiado tiempo de espera
Previous experiences were fine, but this time in Baltimore, the attitude of a Black woman at the exit was extremely poor. Even with the rental agreement, she still demanded a passport, checked the keys, and after checking, she didn't open the barrier promptly, making us wait for several minutes. Budget should train this employee. Very dissatisfied!
I was forced to take all the insurance when I have rented several times in other places and the treatment has been much better and much cheaper for something much better, the worst experience with Budget, they steal people's money and time
About QEEQ:10.0/10
Was good
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Booking process was fine but budget performance only adequate
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