CAR RENTAL REVIEWS ON BUDGET AT ANTALYA AIRPORT, AYT

Excellent stuff on the Antalya Airport. They are always very helpful and quickly solve and problems.

I booked and paid online several days in advance, but the front desk couldn't find my reservation when I went to pick up the car. Although the rental company's customer service responded quickly, it didn't help, and I ended up having to pay double the deposit to get the car. Apart from that, everything was perfect.

I couldn't get a Renault as requested and had to pay extra for another car. The car was in good condition.

Couldn't get the Renault as booked, had to pay more to upgrade to another car, but the car was in good condition.

Paid extra to get upgraded, and got disappointed, car was old, 47000 miles on the clock, damager everywhere, not even with Bluetooth

Will definitely use it again on my next holidays!

The service was okay, but they gave us a different model, and it felt significantly worse.

Acceptable

Too many scratches and need break job and also they want to charge for parking place in Izmir for drop-off

We had to buy the budget insurance before we could take the car even though we had already another insurance package which insured everything possible from minor scuffs and scratches to total right offs

The car pickup location at Antalya Airport is quite conspicuous, but the place where you handle the paperwork is far from where you pick up the car. There was an old man handling the paperwork who seemed to make the process difficult with many formalities. Luckily, we had a young guy assisting us, so there weren't too many unnecessary issues. Returning the car in Izmir was inconvenient, as you need to park the car at the entrance of the parking lot, find the car drop-off point in the underground parking by yourself, and get an entry card to enter. Everything was in Turkish, which made it incomprehensible, and no one answered the phone.

It feels quite convenient

Should fully inspect the car before pick up.

Budget pushed to buy additional insurances even though they saw they were all covered by Easyrentcars. They still insisted their insurances are better. The car had about 40K km mileage, nothing exceptional.

Budget truly lives up to its reputation as a global brand. They are everywhere and clearly marked. The service is very professional, and they don't push you to buy additional insurance. The pickup and drop-off processes were very efficient, and the deposit was returned on the fourth day after returning the car. Great!

Overall satisfied, they gave me a new car with only 4000 kilometers.

The car was too old, but everything else was fine: 1. The bumper had been hit and was fixed with wire, making noise at high speeds which was worrying for safety; 2. The windows occasionally malfunctioned and required manually adjusting the rubber strip holding the glass.

Guys, do not rent from the cheapest company. Initially, we chose them and faced multiple issues: their location is off the airport and requires a ten-minute drive, they couldn't process the credit card authorization (despite the card being fine), and then they asked for cash or suggested renting from a neighboring company. It felt like a scam. We decided to take a taxi back to the airport and rent from another company. It's better to pay a bit more for a hassle-free experience!

Good small car. Not perfectly clean when recieved.

Quite satisfied with the staff's attitude, but they do try to sell insurance.

Bad attitude. The booked car was not available, and they gave us a so-called equivalent car, but the trunk was too small to fit our luggage. After a long discussion, they said there were no cars left and asked us to switch to a sedan. If an SUV couldn't fit, how could a sedan? We reluctantly took the car, and after more than an hour, they called to say a car was available for a bit more money. Why didn't they mention this earlier? We thought a big company would have more cars and better communication, but we were disappointed. The return process was better, with good service as it was a different location.