Alamo need to join the 21st century and recognise that many jurisdictions are moving from physical to digital Drivers Licences.
Refusal to add an additional driver who only has a Digital licence (their home state only issues Digital licecnces) plus an IDP was quite an unwelcome suprise.
There was clearly an orange car, but they insisted it was dirty. When I went back to take a photo to prove it was clean, they called security through the intercom to stop me. I was already sitting in the car, and they said I could upgrade and switch cars. If the car was sterile, why switch after I’ve already sat in it and then give it to someone else? That's so irresponsible and sloppy.
It was easy to select the appropriate car and process to pick up and drop off was smooth and fuss free. Would definitely hire again in the future!
About QEEQ:10.0/10
It was great platform and really appreciate the price drop service. Made the booking process very seamless. Really great and would definitely use this again.
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John K from AUS
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