We upgraded to a bigger car and got a brand new Chev Tahoe with only 4 Miles on it! Had a great trip

There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?

Salt Lake City's service was very good, better than Billings.

The service attitude and vehicle condition were good. The only downside was being charged for adding a second driver mid-rental; only noticed it on the invoice. However, after negotiating with QEEQ, the refund was processed quickly.

The staff at the store were very friendly and patiently answered all questions. The car, a Chevrolet Captiva, was in good condition with only 8000 miles on it, though it was a bit dusty inside and out. There were no upsells; I voluntarily added roadside assistance since we were driving to Yellowstone and Beartooth. The rental deposit was surprisingly only $80. There was a small incident - I left the free GPS provided by QEEQ in the car when I returned it, but I only realized it after I had flown to San Francisco. I called Alamo, and they mailed it to me the next day. I was very satisfied. QEEQ's phone support had mentioned a long online form process, which was totally unnecessary. However, mailing it to me via FedEx took 4 days and cost nearly $20, which compared to domestic shipping in China is quite expensive.

This time I rented a car at Salt Lake City Airport to visit Yellowstone for a week. I booked a mid-size SUV and got a Chevrolet EQUINOX at pickup. The car is quite large, comparable to a Highlander. Even though I couldn't choose, I was quite satisfied as the odometer showed only over 3000 miles. Drove around Yellowstone for a week, and the car was in good condition with excellent performance on overtaking. A $75 deposit was held at pickup. Returning the car was very convenient, just drove to the airport garage, a young lady came to inspect, scanned the barcode, and printed the receipt. I had refueled before returning, and the deposit was refunded immediately. Overall, the experience was very convenient, the car was in good condition, and QEEQ's website was very user-friendly with prices cheaper than booking directly on US sites, highly recommend.