CAR RENTAL REVIEWS ON GREEN MOTION IN EDINBURGH

To long wait 1.1/2 outside rain or shine Gave us a car like a pick up truck mitchubici!!!!nothing what we had asked for Ravi 4 suv or similar we asked for a smaller oranother automatic car said they had none in their parking lot of 200 cars At that Moment did not trust this company’a Never gave us the paper to check the car for any damage etc On return told us we scratched the car on the tail and side hardly to be seen 1 1/2 inc long thin nothing !! Anybody could have done that even on their lot !! As the part of this truck had no material lining but steel they and scratched my samsonite carry on . We won’t use green motion again ! BUT I WILL DEFINITELY KEEP USING EASYRENTCARS as I never had any problems renting with in the United States (3times a year )or elsewhere

All perfect with easy rent car

in 2023 they should accept American Express. People want to use AmEx for the car insurance benefit, for them to not accept it makes it seem like it is deliberate to make you more inclined to purchase their overprices options.

Love Qeeq, price monitoring and rebooking is amazing, insurance is pretty cleat.

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Smooth as usual. Easy comparison of the prices and suppliers available.

Car was as expected for the size requested

Nothing to say here

Nice car, clean and good for family. Low mileage allowance, so be careful!

Plus jamais. A bannir. Le personnel met la pression aux clients et quand on refuse de prendre leurs assurances à prix exorbitants, il vous surclasse +++ en vous refourgant une énorme jaguar...plus d'une heure à se prendre la tête avec le personnel pour qu'il nous donne le modèle de voiture louée ou équivalent que l'on a payé d'avance. Au final, on a fini avec une Fiat 500 pour 4 bagages. Pas les seuls à être mécontent. Nous étions présent au guichet avec 4 autres clients. 2 d'entre eux on également eu des soucis au moment du retrait du véhicule plus des surcoût exorbitant car pas de code PIN sur la carte bancaire .....la première et dernière mauvaise expérience de location de véhicules. Je déconseille fortement green motion

The overall service was quite mediocre. They kept pushing for upgrades. Without upgrading the insurance, unlimited mileage is not available (unlike at Gatwick).

The car was great to drive, spacious and comfortable. The staff at Green motion were good, friendly and helpful. The vehicle did calculate to a little more than I budgeted for but it was well worth it in the end.

Your cancellation policy is excellent and your platform for booking really easy to use. Insurance description/s however are not clear as we needed to daily premiums at Green motion which we had not planned for.

the location at edinburgh centre is very convenient as it includes free parking during your rental period. staff was very helpful.

The Green Motion staff at Edinburgh Waverley were friendly & competent. We got our car quickly and efficiently. (Pick-up location could be described better. Took a few minutes to find.)

I'm a first-time user of Qeeq, and was pleasantly surprised that everything worked out with no issues.

Was overall very good. Office is a bit cramped Price was right

I did not do the booking

I have never experienced before a Car Rental where car was given to me with half tank rather full tank.

Yes. Brand new car was provided. Staff were excellent.

App is very easy.

I missed the car pickup due to a delayed flight, and the store canceled my order. Worst of all, they charged the full rental fee.

The car pickup process was very fast and convenient overall.

Very satisfied

By high standards, the service is very average, but since Sixt, Enterprise, and Hertz are expensive, I chose this company for its lower price.

The wait for collection was appalling spent over an hour with nowhere to sit and be comfortable, they did not accept your insurance for the car so we felt we were pressurised and intimidated to pay an extra excessive amount to carry on with the rental. They did upgrade the car but that was because we were not happy with the situation. Also there were other people in the same situation and they also were not happy with Green Motion.

Overall booking with Easyrentcars was pleasant until we actually got to the pick-up point, then it all went wrong (see comments opposite). When I communicated with your customer service they were certainly on the ball and keeping in touch with e-mails constantly, and we still have dialogue with you trying to resolve this dispute and look forward, hopefully for a good result.

By far the best rental company out there . I upgraded my car for a really nice price

Easy and fast booking service.I will definitely use it again.

They posted a fraudulent charge on my credit card the day after I dropped the car off (out of hours) and claimed I was responsible for the damage that already existed on the car when I picked it up. I send them a picture less than an hour after I collected the car of a chip on the windshield that I didn't see until after I left the lot. I took the picture as soon as I arrived at my destination as I couldn't take it any earlier. I'm challengin the charge via my credit card issuer and will ask that you remove greenMotion as a vendor on your site as many others have posted similar experiences on review sites like google and yelp. I'm not the first and I won't be the last one to be conned by these grifters

Everything worked great and the price protector saved me a lot of money.