Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.
United Kingdom
Reviewed: Sun, Nov 10, 2019
About Hertz:8.3/10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ:10.0/10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.
The staff at the rental company were very enthusiastic and thoroughly explained the rental procedures. They carefully inspected the car and verified everything with us during pick-up.
Speedy pick up staff had good knowledge and friendly staff
About QEEQ:10.0/10
Good site will use again
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Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.
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