Hertz, Edinburgh Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Edinburgh Information, Car Rental Instructions & Policies

Address

42 HAYMARKET TERRACE,EDINBURGH,EH12 5LA,GB

Telephone

+448433093026

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	08:00 -18:00	CLOSED	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 11.4/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 11.4/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 11.4/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland

If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of: 1- a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom and; 2- a Green Card which is a proof of insurance and must contain the vehicle registration. An advance notice of 12 working days is required for obtaining/issuing a Green Card. The VE103B certificate and the Green Card are not required for travelling to Northern Ireland. Charges for issuing a VE103B and a Green Card are as follows: Number of days into the Republic of Ireland - Standard Cover (including taxes)： 1~7 days - £ 171.99; 14 days - £ 209.90; 15~21 days - £ 226.51; 22~28 days - £ 301.73. The cover can only be purchased at time of pick-up. Should these restrictions be ignored, all insurance (Third Party Liability, CDW, TP, PI, Super Cover), if accepted, shall be null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repatriation of the damaged vehicle.

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Ds7,

GBP 1000 for Hyundai I30,Volkswagen Golf,Renault Captur,Renault Arkana,Volkswagen Polo Aut,Mazda 2,Ford Kuga,Jeep Compass,A Kia Picanto,

GBP 1200 for Ford Transit Swb,Ford Focus,Audi A3,Vw Caddy,Citroen Spacetourer,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Opel Grandland,Cronos Virtus,Mitsubishi Xpander,Peugeot 3008,S1 Renault Austral,Renault Kangoo,Volkswagen Touran,Bmw 4 Series Gran Coupe,Traffic 88 M3,Ford Tourneo Custom,Ford Transit,Ford Tourneo Custom,Peugeot 508,Mercedes Glb,Opel Vivaro,Iveco Daily 12m3,

GBP 1400 for Hyundai I20,Vw Caravelle,Vw Caravelle,

GBP 1500 for Mercedes A Class,Hyundai Tucson,Opel Grandland 5 Doors,Hyundai Staria,Description Not Available,Volvo Xc60,Opel Insignia Sportstourer,Subaru Crosstrek,Bmw M440i,Bmw Serie 5,Volvo Xc90--4wd,E Class,Volvo V90 Awd-4wd,Mercedes C-class,Jaguar Xe-4wd,Peugeot 3008,4 Series Convertible,Audi A6,Bmw X1,Peugeot 5008,Mg Hs,Renault Traffic,Porsche Panamera Automatic Or Similar,Luton Tail Lift,

GBP 2500 for Cupra Born,Crossback E Tense-electric,Model 3 Lr-electric,Polestar 2,Peugeot E 208-electric,Bmw X4,Chevrolet Camaro,Nissan Off Road Caravan,Xc90 D5 Inscr4x4,Bmw Serie 4 Gran Coupé,Tesla Model Y Lr,Audi Q5,Bmw X5,Audi E-tron,Porsche Panamera,Range Rover Sport,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Mini Cooper,

GBP 1000 for Hyundai I30,

GBP 1000 for Volkswagen Golf,

GBP 1000 for Renault Captur,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Focus,

GBP 2500 for Cupra Born,

GBP 1500 for Mercedes A Class,

GBP 1200 for Audi A3,

GBP 2500 for Crossback E Tense-electric,

GBP 1000 for Renault Arkana,

GBP 1000 for Volkswagen Polo Aut,

GBP 1000 for Mazda 2,

GBP 1500 for Hyundai I20,

GBP 1200 for Vw Caddy,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for Hyundai Tucson,

GBP 1500 for Opel Grandland 5 Doors,

GBP 1500 for Hyundai Staria,

GBP 1500 for Description Not Available,

GBP 1200 for Citroen Spacetourer,

GBP 2500 for Polestar 2,

GBP 1500 for Volvo Xc60,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Opel Grandland,

GBP 1200 for Cronos Virtus,

GBP 1200 for Mitsubishi Xpander,

GBP 1200 for Peugeot 3008,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for S1 Renault Austral,

GBP 1000 for Ford Kuga,

GBP 1200 for Renault Kangoo,

GBP 1500 for Opel Insignia Sportstourer,

GBP 1200 for Volkswagen Touran,

GBP 1200 for Bmw 4 Series Gran Coupe,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Bmw Serie 5,

GBP 2500 for Bmw X4,

GBP 2000 for Ds7,

GBP 1500 for Volvo Xc90--4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1200 for Ford Tourneo Custom,

GBP 1200 for Ford Transit,

GBP 1500 for E Class,

GBP 1000 for A Kia Picanto,

GBP 1500 for Mercedes C-class,

GBP 1500 for Peugeot 3008,

GBP 1500 for 4 Series Convertible,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Audi A6,

GBP 2500 for Xc90 D5 Inscr4x4,

GBP 1200 for Peugeot 508,

GBP 1500 for Peugeot 5008,

GBP 1500 for Mg Hs,

GBP 1200 for Mercedes Glb,

GBP 1200 for Opel Vivaro,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Traffic,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Tesla Model Y Lr,

GBP 1400 for Vw Caravelle,

GBP 2500 for Audi Q5,

GBP 2500 for Bmw X5,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Range Rover Sport,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Luton Tail Lift,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Ds7,

GBP 1000 for Hyundai I30,Volkswagen Golf,Renault Captur,Renault Arkana,Volkswagen Polo Aut,Mazda 2,Ford Kuga,Jeep Compass,A Kia Picanto,

GBP 1400 for Hyundai I20,Vw Caravelle,Vw Caravelle,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Mini Cooper,

GBP 1000 for Hyundai I30,

GBP 1000 for Volkswagen Golf,

GBP 1000 for Renault Captur,

GBP 1200 for Ford Transit Swb,

GBP 1200 for Ford Focus,

GBP 2500 for Cupra Born,

GBP 1500 for Mercedes A Class,

GBP 1200 for Audi A3,

GBP 2500 for Crossback E Tense-electric,

GBP 1000 for Renault Arkana,

GBP 1000 for Volkswagen Polo Aut,

GBP 1000 for Mazda 2,

GBP 1500 for Hyundai I20,

GBP 1200 for Vw Caddy,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for Hyundai Tucson,

GBP 1500 for Opel Grandland 5 Doors,

GBP 1500 for Hyundai Staria,

GBP 1500 for Description Not Available,

GBP 1200 for Citroen Spacetourer,

GBP 2500 for Polestar 2,

GBP 1500 for Volvo Xc60,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Opel Grandland,

GBP 1200 for Cronos Virtus,

GBP 1200 for Mitsubishi Xpander,

GBP 1200 for Peugeot 3008,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for S1 Renault Austral,

GBP 1000 for Ford Kuga,

GBP 1200 for Renault Kangoo,

GBP 1500 for Opel Insignia Sportstourer,

GBP 1200 for Volkswagen Touran,

GBP 1200 for Bmw 4 Series Gran Coupe,

GBP 1000 for Jeep Compass,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Bmw Serie 5,

GBP 2500 for Bmw X4,

GBP 2000 for Ds7,

GBP 1500 for Volvo Xc90--4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1500 for Ford Tourneo Custom,

GBP 1500 for Ford Transit,

GBP 1500 for E Class,

GBP 1000 for A Kia Picanto,

GBP 1500 for Mercedes C-class,

GBP 1500 for Peugeot 3008,

GBP 1500 for 4 Series Convertible,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Audi A6,

GBP 2500 for Xc90 D5 Inscr4x4,

GBP 1200 for Peugeot 508,

GBP 1500 for Peugeot 5008,

GBP 1500 for Mg Hs,

GBP 1200 for Mercedes Glb,

GBP 1200 for Opel Vivaro,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Traffic,

GBP 2500 for Bmw Serie 4 Gran Coupé,

GBP 2500 for Tesla Model Y Lr,

GBP 1400 for Vw Caravelle,

GBP 2500 for Audi Q5,

GBP 2500 for Bmw X5,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Range Rover Sport,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Luton Tail Lift,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.4 mi from Edinburgh Airport

Railway Stations

1.3 mi from Edinburgh Waverley Station

Hotels

1.4 mi from Jurys Inn Edinburgh

Other Landmarks

1.3 mi from Royal Botanic Garden

2.9 mi from Royal Yacht Britannia

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 55.94677 -3.22081

Guest Reviews

Total points： 6.7 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Marico Wagner
Edinburgh
10 /10 Excellent
Reviewed: Friday, March 14, 2025
I inspected the car thoroughly during pickup. When returning the car, the Hertz staff barely looked at it, showing a lot of trust. The pickup staff clearly stated that there was no need to wash the car before returning it. Additionally, considering our original drop-off point (Heathrow) was far from our accommodation (there were no ideal drop-off options for our MPV model online), they immediately helped me resolve it after discussing. They were very patient. Later, I found the new drop-off point was only 200-300 meters from the hotel, which was great. They also didn't try to sell me any insurance. The Ford Galaxy 7-seater was a new model, with limited space efficiency (couldn't get a Sharan). The trunk was especially cramped, and the trunk cover had no place to store except underfoot. On the positive side, the diesel engine had sufficient power, the automatic transmission was responsive, the steering was extremely precise with little play, and the suspension was supportive yet resilient. This was a blessing on the narrow, hilly, winding roads in the UK, making the driving experience very enjoyable.
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Myrna Monroe
Edinburgh
10 /10 Excellent
Reviewed: Friday, March 14, 2025
Very good
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Darnell Nixon
Edinburgh
4 /10 Average
Reviewed: Friday, March 14, 2025
I picked up the car 3-4 hours later than scheduled. The rental company refused to provide the model I booked, citing that I did not inform them in advance. They insisted I pay extra for a different model. I had a contract with the car rental service and paid in full, so I'm not sure why I couldn't get the car I booked. It’s unclear whether the issue lies with the car rental platform or Hertz. During the rental period, I also had a flat tire which caused delays and affected my trip. Although I purchased full insurance from the rental platform, it wasn’t reflected in my Hertz order, meaning I have to handle the claim process after returning home. This adds inconvenience and consumes both effort and time. Currently, the claim process is underway. While the insurance company and the rental service might reimburse the tire costs, it's uncertain whether they will compensate for the time lost and the stress caused. I reserve the right to seek further compensation.
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Giles Geoffrey
Edinburgh
10 /10 Excellent
Reviewed: Friday, March 14, 2025
The staff at the rental company were very enthusiastic and thoroughly explained the rental procedures. They carefully inspected the car and verified everything with us during pick-up.
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Irene London
Edinburgh
2 /10 Poor
Reviewed: Friday, March 14, 2025
Without any notification, the initial order for a Mercedes was changed to a small Ford. Customer service couldn't resolve it, and we ended up canceling the order out of frustration. They even said they don't accept complaints! An international rental company with such poor service is truly disappointing. In the end, we had to cancel the order, but a Hertz employee came out and offered us a Hyundai for three days at the original four-day price. Overall, this was the worst rental experience abroad.
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Leo MacPherson
Edinburgh
6 /10 Average
Reviewed: Friday, March 14, 2025
The wait for arranging the car pick-up was too long. We had a reservation at 10 AM and arrived at 9:45 AM, but had to wait in line until around 11 AM to start the process.
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Herbert Ted
Edinburgh
2 /10 Poor
Reviewed: Friday, March 14, 2025
Arrived at the car rental company on time, they said the model we booked wasn't available (Hertz explained that the QEEQ website made a mistake; they don't have such vehicles and normally use them for cargo). They offered us two choices: either switch to a 9-seater or change to an SUV and a regular car. However, both options would cost significantly more, and the second option couldn't fit the luggage of our three families, leaving us with only the first option. After dealing with the car rental company and a 2-hour delay, we finally got the 9-seater, but it disrupted our morning plans, and we had to pay extra. After renting cars abroad many times, this was by far the worst experience.
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Nicholas Anthony
Edinburgh
10 /10 Excellent
Reviewed: Friday, March 14, 2025
Hertz is great. I lost my passport, but Hertz was the only company that could rent a car to me, and they were very efficient. I ended up with a Toyota Chev, which is a great car.
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