BELFAST INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

All very good very pleasant and helpful stafff

Very good

Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!

Overall okay, but the staff will strongly recommend you to buy additional insurance.

The car was visually clean but stank of dog which was very off-putting

Good price

All good

It's just average.

great modern car, quick pickup and drop off, couldn't have been better

Easy to find in Belfast airport - great service . Easy drop off

Everything went very well except longer than normal amount of time at pickup. Computers were being problematic but Alex was very helpful and made sure my troop went well.

Very satisfied

Quite satisfactory

Brilliant service, always clean and new cars

Qeeq are consistently the best value around and are very easy to deal with

The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.

Poor

Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance

v good

v good

Changed vehicle model

The car pickup process was anything but smooth. Hertz displayed a price on Zuzuche that wasn't the final amount. We almost couldn't get the car because our credit card limit wasn't enough. We had to transfer funds last minute, which made the start very unpleasant. The car we got was a Peugeot 3008, apparently the only model available. The staff insisted that it wouldn’t fit our luggage and tried hard to get us to upgrade to a Land Rover at an extra £60 per day, totaling £3000 even after a supposed 50% discount. We found it too expensive and decided to try fitting our luggage first, which we did successfully. Is a 3008 the same class as an A4 estate? We were so annoyed that we didn't argue much more. Eventually, due to cross-border fees and one-way rental charges, the total cost was about the same as other rental companies. In the future, we will ask for all details up front. We used to rent from Europcar, where the displayed price was what you paid, and it felt straightforward. No wonder Hertz gets low ratings; there are too many hidden charges.

It's okay

The deposit was charged from my card instead of being held, resulting in unnecessary currency exchange fees from the bank.