From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4793276356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4793276356
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CAR RENTAL REVIEWS ON HERTZ AT HEATHROW AIRPORT, LHR

Average rating on Hertz at Heathrow Airport: 7.9 /10

Honey Meg

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Reviewed: Wed, Jul 17, 2024
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Theodore MacAdam

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Reviewed: Wed, Jan 15, 2020
“London to Edinburgh to Oxford to London”
About Hertz: 10.0 /10
The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

Bess Ralph

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Reviewed: Wed, Jan 15, 2020
About Hertz: 10.0 /10
The service was average. When customers encounter problems, it takes a very long time for the relevant departments to resolve them.

Alston Cecillia

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Reviewed: Tue, Jul 30, 2024
About Hertz: 10.0 /10
The staff were extremely patient and responsible!
About QEEQ: 10.0 /10

Oswald Norris

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Reviewed: Sun, Sep 1, 2019
About Hertz: 2.0 /10
The actual car provided was different from the one in the order. I booked an Audi, but got a Skoda.

Dylan Aldridge

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Reviewed: Sun, Oct 6, 2019
About Hertz: 6.0 /10
At pickup, they said no cars in the same category were available, we had to upgrade. If not, we would have to wait for four hours, but I arrived at 8 PM, so I had to upgrade and ended up paying an additional £1000 for the 16 days.

H.ABDELKEREEM

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Commercial Van | Ford Transit 3 Seats or similar
Reviewed: Sat, May 28, 2022
“It was very smooth and good”
About Hertz: 10.0 /10
Everything was excellent
About QEEQ: 10.0 /10
Everything was excellent

Michelle Vincent

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Reviewed: Sat, May 11, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Annabelle Robeson

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Reviewed: Sat, Jul 27, 2024
About Hertz: 10.0 /10
Satisfied. It was a wonderful experience. We rented a child seat, which seemed unnecessary! The car broke down in the middle, as the battery was dead. The repair service arrived quickly. Thumbs up!
About QEEQ: 10.0 /10

Andrea Conrad

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Reviewed: Sat, Jan 27, 2024
About Hertz: 2.0 /10
They did not notify me of the violation in time. After one day, they directly deducted the service fee and the fine without permission. This is very upsetting.
About QEEQ: 10.0 /10

Ik from Galway

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Small SUV | Vauxhall Mokka or similar
Reviewed: Mon, Nov 1, 2021
“Smooth painless process”
About Hertz: 10.0 /10
Good service
About QEEQ: 10.0 /10
Worked very well

Porter Wyclif(fe)

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Reviewed: Mon, Mar 11, 2024
About Hertz: 8.0 /10
Initially, they said the reserved model was unavailable and tried to upsell us on an upgrade. After we firmly declined, they provided the original model. Be cautious of this.
About QEEQ: 8.0 /10

Nora Keats

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Reviewed: Mon, Jun 24, 2024
About Hertz: 2.0 /10
Never choose this company. Originally booked a car for £1005, but they claimed there were no cars available and switched to a model that cost £1083. Upon returning the car, they unjustly charged an additional £517. They also charged £224 for a small scratch that was already there (I had noted it but didn't take a photo). I've never encountered such a company in all my years renting cars abroad... It's like robbery.
About QEEQ: 10.0 /10

Florence Tennyson

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Reviewed: Mon, Jul 1, 2024
About Hertz: 8.0 /10
Overall service was good. The car was in excellent condition. The queuing time was a bit long; while other companies' cars arrived to pick up customers, we waited 20 minutes for their car.
About QEEQ: 10.0 /10

Zora Josh

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Reviewed: Mon, Dec 18, 2023
About Hertz: 10.0 /10
The service was good, but the location is a bit far. Even with the airport shuttle, it's still a distance.
About QEEQ: 10.0 /10

Camille FitzGerald

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Reviewed: Fri, May 10, 2024
About Hertz: 10.0 /10
Overall service was smooth
About QEEQ: 10.0 /10

Edith Henry

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Reviewed: Fri, Jun 21, 2024
About Hertz: 6.0 /10

It was average, the service fee for handling violations is too high.

They added extra insurance charges and I don't understand why they precharged nearly £200 for fuel.

My Account

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Mini | Kia Picanto or similar
Reviewed: Fri, Jun 16, 2023
“nice and good”
About Hertz: 10.0 /10
very nice
About QEEQ: 10.0 /10
you are suppriles, so much,very nice
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HRGold

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Small SUV | Toyota C-HR or similar
Reviewed: Fri, Jan 5, 2024
“Good at first, Sad ending!”
About Hertz: 6.0 /10
Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.
About QEEQ: 8.0 /10
It was easy and quick but they must be clear about VAT or tax etc.

Rex Mike

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Reviewed: Fri, Aug 30, 2019
“London, Windermere, Loch Ness, Isle of Skye, Edinburgh, York, Cambridge, London”
About Hertz: 10.0 /10
The staff in the UK were very polite, and the return process was quick as well.
About QEEQ: 10.0 /10

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