The car was good - a Skoda estate.
My issue was the £55 they automatically charged for processing (in effect passing on) an erroneous car parking fee. Not happy about this - I guess read the small print; it was I’m sure in there.
It’s a bit of trek by shuttle bus to the back of the crown plaza hotel in Crawley- show the driver your booking to waiver the bus charge. They are infrequent- 2 / hour - so check times.
Don’t forget you need a *credit* card with your address matching your drivers licence and £1500 to be blocked out, or you will get royally screwed for insurance charges. Good luck!
“Disappointing customer service on refunds, guess there hoping customers forget and keep profits.....”
About Easirent:7.7/10
Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944
“Ok but only if you know the risks and prepare for them”
About Easirent:7.0/10
The car had some minor problems (squeaky clutch pedal, satellite locator that unstuck regularly from windscreen)
Staff are not overly helpful and you have to be very careful about extra costs and inflexibility (any modification to rental agreement costs a lot)
Very infrequent bus shuttle to airport makes delivery highly stressful
Long wait for bus both ways - counter staff booked a taxi for us for the return to the airport as we watched the bus leave whilst he was checking car but it didnt turn up so we ended up getting the next bus - 40 minute wait.
Car was OK but not very clean inside.
About QEEQ:10.0/10
Easy to book and price reasonable.
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