Very satisfied, pleasant trip

The service attitude was pretty good.

Matcar's contact number needs improvement. It’s a national hotline service in Turkish and disconnects automatically after a minute of no operation. I made several attempts to call in Izmir. Fortunately, a taxi manager whose friend works at this car rental company helped us contact them via a private phone, but it wasted half an hour. The vehicles from this rental company are relatively new, and the prices are much cheaper than other international brands, but it has doubled compared to four years ago. The cost of returning the car to a different location is much higher than returning it to the original location. Therefore, I preferred to spend an extra day to return the car to Izmir, reducing the price from 4000 to 1700 Yuan. Other renters might consider this option.

Matcar's contact number needs improvement; it’s a national hotline in Turkish and disconnects automatically if idle for a minute. In Izmir, I had to make several calls. Fortunately, a taxi manager whose friend works at this rental company helped us by calling privately, but it wasted half an hour. The vehicles at this company are relatively new and much cheaper than other international brands, but prices have doubled compared to four years ago. The price for returning the car to a different location is significantly higher than returning it to the original location. As a result, I preferred to spend an extra day returning the car to Izmir, reducing the price from 4000 to 1700 yuan. Other renters may consider this option.

I was renting from a company ( Matcar ) .... But I was transferred to a company ( B2car ) .... The service was good .....