The rental company owner is very nice. The company is highly recommended.

Good

Very good, the price was reasonable, and they even gave us a new car.

Matcar's contact number needs improvement. It’s a national hotline service in Turkish and disconnects automatically after a minute of no operation. I made several attempts to call in Izmir. Fortunately, a taxi manager whose friend works at this car rental company helped us contact them via a private phone, but it wasted half an hour. The vehicles from this rental company are relatively new, and the prices are much cheaper than other international brands, but it has doubled compared to four years ago. The cost of returning the car to a different location is much higher than returning it to the original location. Therefore, I preferred to spend an extra day to return the car to Izmir, reducing the price from 4000 to 1700 Yuan. Other renters might consider this option.

The car had no fuel when picked up at the airport. We found the pick-up point because a local driver held up a sign. When exchanging the car, their staff had to be there instead of doing it ourselves. Neither pickup nor drop-off was at the airport, and they charged an extra fuel fee of 500.