Booked a Volkswagen Caddy medium MPV, but the car provided was in very poor condition, and the last row of seats couldn't be folded down. They then offered a Ford Galaxy for an additional £250, claiming it was a different class of vehicle. Due to time constraints, I signed the agreement, but later discovered that both cars belong to the same category. This is a hidden trap, be cautious.
The guy who handed over the car was very helpful, assisting me with finding the Bluetooth. However, the man with the beard who handled the paperwork had a heavy accent, which made it quite difficult to understand him, probably because he's from the suburbs of London, haha. I originally booked a Ford Galaxy but was recommended to switch to a Volvo XC70. Although the space is smaller than the Ford, it was cheaper. Overall, it's still fine, and the car was relatively new.
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