London, York, Edinburgh, Loch Ness, Manchester, Cotswolds

Never choose this company. Originally booked a car for £1005, but they claimed there were no cars available and switched to a model that cost £1083. Upon returning the car, they unjustly charged an additional £517. They also charged £224 for a small scratch that was already there (I had noted it but didn't take a photo). I've never encountered such a company in all my years renting cars abroad... It's like robbery.

The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

The staff at the airport rental store were very polite, and because it was early in the morning, there was no queue.

The waiting time was within an hour. Not short.

Excellent. So easy. Transfer from T2 to Hertz, counter service, the car itself and the drop off. Perfect. Will def use again