Quite good. The staff wasn't there when we first arrived, and we had to wait for a while. We were a bit worried since we're foreigners, but everything went smoothly in the end.

The clerk initially refused to provide a vehicle to a customer without a passport. After half an hour of negotiation, I was able to pick up the car. I had rented from the same branch at the end of August 2018 and did not encounter this issue.

QEEQ booked the wrong car model for me, but Budget was kind enough to upgrade me for free.

I had initially reserved a van which I thought would come as a panel van without the bunch of passenger seats. However that wasn't the case, so the rep at the counter upgraded me to a F150 pickup as an alternative which was greatly appreciated.

I simply just love booking my car rentals with Easyrentcars.com.

This car was essentially new (1250 miles). Whoever preps the cars should be fired. The license plates on the car were noticeably crocked. Someone just drove the screws into the truck panel. Ford actually provides rubber gromets to locate the plate. Also the floor matts were still in the plastic bag in the spare tire area.