There wasn't a long line when we arrived, but after being informed we already purchased additional coverage, they still tried to sell us insurance. Although it wasn't mandatory, it felt a bit pushy. However, they patiently helped us check the terms of our purchased insurance and her recommendations to see if there were any overlaps...
Very satisfied. I booked a seven-seater car, but after picking it up and loading the luggage, I discovered it only had six seats. I drove back to exchange the car, and the staff were happy to assist.
Thrifty are absolute scam artists. Did not tell us about the extra fees. Ended up paying almost double the amount. Pathetic service
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