Scam

Very satisfied. The car had only driven 76 kilometers. It's a brand new car with the user manual still sealed. The only downside is that the steering wheel tends to loosen momentarily when turning, causing oversteering. After getting used to it, you need to correct the steering in advance. Upon checking, I didn't find any excessive looseness in the steering. I'm not sure what the issue is, but I got used to correcting the steering in advance. To avoid trouble, I didn't switch to another car on my second rental.

The first car we got was a Toyota that smelled like rotten fish, so we switched to a Dodge. When returning the car, the staff said there was a small chip on the windshield and blamed us for it. Honestly, the chip was very tiny, and we only drove in the city for three days, so it shouldn't have happened. We suspect it was there when we picked up the car, but the garage was quite dark, and we missed it. Interestingly, another Chinese customer before us was also blamed for the same reason! So, friends, be very careful when picking up your car! Don't trust the rental company blindly!

The staff added various insurances for 500 CAD without asking me, and also charged 128 CAD for a full tank of gas, totaling over 620 CAD. Due to the rush and language barrier during pickup, I didn't notice this problem until I returned to the hotel. I immediately went back to the airport counter to negotiate and managed to cancel the additional insurance. The fuel cost was also adjusted to 100 CAD. I’ve experienced the hidden rules of the rental company.

O carro era excelente. A previsão do tempo era de neve e na retirada me deram um carro já com pneus de neve instalado. Foi a melhor decisão! Nevou muito e fomos a vários locais com neve. O tempo de retirada foi curto e de entrega mais rápido ainda.. Achei caro o aluguel, saiu mais de 2.000 dólares... mas entendi que era devido à sazonalidade (dezembro/janeiro) Gostaria de ter parcelado o aluguel, mas foi cobrado tudo de uma so vez

A plataforma de reservas funcionou. No cálculo inicial deu 8.000 reais, mas a conta final deu 12.000... havia outras taxas que nao tinham sido consideradas. Acho que poderiam fazer uma previsao mais próxima da realidade...

The whole process was effortless. We were fortunate that we had no queue to wait in. The lady who dealt with us was friendly, helpful, no pressure, we decided on having a sat nav and the car we booked didn't have one installed so she upgraded us to a better suv. Nissan Murano. Beautiful car. Drop off was easy to. Overall 10/10.

No complaints. Smooth process. Perfect.