Super friendly and helpful staff

Staff very pleasant, even though they were busy.

This is 2nd time to use Easyrentcar. There have been no problems so far

The car had an error warning sign that I couldn’t remove. Excess & Fuel deposit not returned immediately.

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

We waited 25mins at the airport to be collected which is a little longer than expected, the office seemed under staffed as staff were running around dealing with lots of customers at once. There was hardly any petrol in the car in collection, just one bar, it would have been helpful if it was full and we could return full.

The car (a peugeot 308 Auto) was very good apart from the fitted dash cam which was only stuck on the windscreen, kept coming unstuck and swinging under the mirror. Had to tuck it under the mirror in the end as was a distraction. Take photos of any marks/damage to wheels or bodywork before accepting car to prove innocence on returning. To be fair, Ben suggested that I do that for my protection. Also the Service warning light kept coming on suggesting a service was overdue but still a nice car.

New to me but the Price Drop Protector worked well on my original booking (Fiesta) but was of no use to me as I had to change the car at the last minute. Great idea though.