Superb - Efficient and Friendly

Other than the difficulty in finding the counter, everything else was quite satisfactory. The car was new and communication was smooth. It would be helpful if QEEQ could inform in advance about the counter-sharing company to avoid inconvenience.

Bonne surprise à la prise en charge du véhicule en échange d'un Juke nous avons eu un C5 aircross. Par contre des tapis dans les véhicules seront très utiles

Service accueil rapide. Véhicule adapté à la famille.+

The counter staff was very helpful. Thank you for dealing with our terrible french speaking!

The guy at the counter was by himself, so it took kinda long time to pick the car up. A very important notice: from November 2018 on, to pick the car up at the French side of the Geneva airport, you can pass through the Swiss-French border with you car reservation, no worries (coming from the Swiss side to the French one). But when you drop the car off and you want to come back to the Swiss side, you are not allowed to just walk in (unless you are catching a plane that departs from the Swiss side). That can be a nightmare. At least the staff of Alamo was really kind and gave us a ride back to Switzerland, where we could take public transportation back to our homes.