everything is very professional, the staff is pleasant and cheerful. the car was new and we were even given a choice of color! the return of the car was very fast, and despite all my fears and warnings, we were very pleased.
About QEEQ:10.0/10
booking a car was quick and easy on the site. Also, the offer was the cheapest of all provided on the Internet.
Ye
Your advert is totally misleading and stated a Ford Galaxy or equivalent 5 seater so I thought I was getting a Ford Galaxy but to get that I had to pay 150 euro extra was is that right!!
Such a horrible process of retrieving our car. Had to take a shuttle from one terminal to the other with all of our bags because the counter at one terminal was closed. Then a lot of confusion and business in the car rental building. Hard to find the office once we went through the chaos of competing paper work. The garage was so small. It took forever. Just a horrible experience
“Excellent booking process and customer service, and the car was very good also.”
About Alamo:8.7/10
My only issue was that there could have been better instructions for how to find the car rental area at Nice airport. Flying into terminal 1 we followed initial signs to the car rental area, not knowing these were actually taking us to terminal 2. It took 20 minutes to walk and would have benefited from having clearer information on where the pick up location was and how to get there, e.g. use the free bus or tram to get to terminal 2. Otherwise everything was great!
The staff was very friendly, and they provided us with a brand new car. I highly recommend their full insurance, which waived the fee for an additional driver, showing a lot of hospitality! The brand new Peugeot 208 was great to drive, supported CarPlay, allowing us to navigate and listen to music directly from the screen during our trip, which was very enjoyable!
Staff were friendly and great. The car itself had some clutch problems and on the last day, all sorts of warning lights came on, making us worry. But we were able to get to the rental location fine.
Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!
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