Everything's perfect

The car was very new and the pick-up process was very convenient.

The pick-up process was not very smooth. I have rented cars in Los Angeles many times, and I only needed to present my Chinese driver's license. But this time, I was assisted by an older Indian man whose attitude was extremely cold, filled with arrogance and disdain. He insisted we provide a translation of the license. Later, we switched to a white service agent, and we didn't need any of that—just signed and took the car. The mindset of Indian and Pakistani staff really needs to be adjusted. During the drop-off, they insisted that we write down the mileage, which was never required before.

I rent from this company every time I travel to the USA.

The check in prodded was unbelievably easy - no forced sale of additional insurances or products - by far the best rental experience in 26 years of visiting. Drop off was really easy and straightforward.

No issues at all

La Van estaba nueva, limpia, funciono perfectamente los 15 dias que la rente