The pick-up process was not very smooth. I have rented cars in Los Angeles many times, and I only needed to present my Chinese driver's license. But this time, I was assisted by an older Indian man whose attitude was extremely cold, filled with arrogance and disdain. He insisted we provide a translation of the license. Later, we switched to a white service agent, and we didn't need any of that—just signed and took the car. The mindset of Indian and Pakistani staff really needs to be adjusted.
During the drop-off, they insisted that we write down the mileage, which was never required before.
Alamo's service was excellent, from the bus driver's assistance to the quick and easy car exchange process. The car's condition was particularly impressive and pleasantly surprised us.
Toyota RAV4, the vehicle is very new, with just over 14,000 miles. A very good car rental company, quick pick-up and drop-off processes, very efficient. Will definitely choose Alamo's car rental service again if I have the chance.
I picked up the car at the counter, and the staff kept trying to sell me additional services. Fortunately, I couldn’t understand him!
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Alamo Los Angeles International Airport
Lionel Johnson
-
-
-
-
View more >Rachel Rose
-
-
-
-
View more >Mortimer Adams
-
-
-
-
View more >Abigail Harrod
-
-
-
-
View more >Julian Kennedy
-
-
-
-
View more >