The car provided was different from the one booked, and of a lower grade. The only compensation was not having to return the car with a full tank of gas.
Service attitude and waiting time were satisfactory.
Everything went well except it took 1.20 minutes to pick up the car. Not what you need at the end of a flight with 2 young children and an over tiered wife.
“Easy to hire and pick up the car without much difficulties”
About Europcar:8.3/10
I get a replacement Holden car which is better than the original Toyota car. It takes me longer than expected for returning the car. It may be due to that it is being the busiest time of the day especially on a public holiday.
About QEEQ:8.0/10
It is easy to hire a car on Easyrentcars.com. I will use it next time.
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Customer Service
very good
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