I was so happy!

Satisfied

I opted for full-to-full fuel and refueled within 5 miles before returning the car, paying cash to fill up the tank. When returning, I provided the fuel receipt, and the inspection person used a scanner, issuing a slip indicating fuel level 3 out of 8 and a total of -181 USD. I found out after I returned home that they claimed I didn't fully refuel the tank, as it was only three-eighths full. Since it was my first time renting a car and my English isn't great, I asked if I didn't need to pay anything and if the money would be refunded to my credit card. The person said yes, so I didn't keep the receipt. In the end, I discovered that 181 USD had been charged to my credit card.

The overall experience was great. Only thing that I wished I could change was the vehicle I received. I’m 6’8 and was looking for a larger suv instead of the one I was assigned.

The booking platform is a breeze. I was not able to get my price lower though.

Like: The price was the best price I could find online. I was skeptical since I've never heard of this car rental website in the past. I rented from San Jose airport and it was fast, easy and friendly service (I chose Dollar). I was so impressed with the rate of the car I will go first to easyrentcars.com next time and nowhere else!
Dislike: The only hesitation I would have in the future is that I had to pay in full before the trip. My travel changes often, so I'd be hesitant to pay in advance if my trip wasn't 100% confirmed. Otherwise, It was wonderful!

Like: I liked that I was kept up to date and notified when a lower price was available. Also, this was the best price for a car rental.
Dislike: Nothing.