SANTA ANA CAR RENTAL REVIEWS

Very satisfied

Yes I dropped my computer mouse in the vehicle and I didn’t know and I would like it mailed to me 10804 NE 19thPlace, Bellevue WA 98004

It was fine.

Very good

Great service.

The process for picking up and dropping off the car is straightforward, but they will try to upsell insurance and additional services.

Quite satisfied

Overall satisfied. We almost couldn't pick up the car because we didn't have a Chinese credit card with a chip, but they allowed us to take the car and even gave us a free upgrade to an SUV.

Efficient

The store is relatively small, not many people, so the queue time was very short.

There are very few staff members at the car rental company.

Not bad

The very friendly and efficient staff arranged my car so fast, and even upgraded me, which made my vacation extra special! Will definitely use these guys again. Thank you so much!

Seemless!

Not bad

Everything was perfect. Could not ask more.

First time to book with this platform. Price is slightly better than other platforms like Expedia. May be back next time.

Overall, it was quite good. I initially had some trouble finding the pick-up location but later realized it was actually quite obvious. The car pick-up process went smoothly. They did try to sell me some extras, but when I declined, they didn't push further, although they didn't look too happy about it. I had booked a Ford Focus but received a Kia that looked like a mini Cooper instead. I didn't mind as long as it worked. Returning the car was very smooth; the staff in charge of the return were very nice and made it a pleasant experience, making me feel like I would definitely come back next time.

It's alright.

Very satisfied!

Overall very good.

Very satisfied

Just to double check that maintenance of the car is checked on long rentals. I had the truck for almost two months. And on the second weeks starts asking me for oil change, filters etc. I did not have time to run to rental agency to serve the truck. And I did not returned because I was not going to drive the truck for more than 400 miles … other than this small inconvenience everything went well

I thought it was a fake reservation, because it was way cheaper than other quotes. It went well