I rented a Hyundai Elantra paying $ 394.39 from August 1 to August 10. When I arrived the selected car was not available, the only car available was a Nissan Frontier and because it was 3:00 am on August 2, I have no choice than to took it. It costed me additional $ 327.89. That was my experience.
Car given was the wrong car-
2 Dr instead of 4 Dr.
Had to wait till they figured it out and brought a new one to the pick up location- bummer used part of our vacation time, But o well - the attendant was pleasant and working hard to figure it out.
We prepaid the full amount on the app, but the rental company still charged over 200 dollars on-site. We didn't select any additional services, and this amount cannot be removed from their system as it is a mandatory insurance fee. The customer service said this amount could be refunded, but I haven't received it yet.
“A reasonable. Aer let down by very poor customer services”
About Alamo:6.0/10
We had to wait in a que for over 45 minutes ,when the paperwork was eventually completed despite pre registering we had a further wait as no vehicle was available
Budget was smooth and easy and helpful. The lady at the counter was great and helpful. We didn't have the car we wanted there and she was helpful in getting us a different vehicle
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Savannah
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