33 Car Rental Brands at Antalya Airport (AYT)

Reviewed: October 31, 2024

It did not exceed my expectations as I booked an estate vehicle but the car I received was a cross over SUV which has a small/medium boot but I needed a large boot. I was told they accepted American Express for the deposit which they didn’t accept on arrival and I paid an additional £165 on top of the rental agreement to cover the fact that they told me they do not accept Amex upon arrival

Reviewed: July 2, 2024

The pick-up and drop-off were easy, and the car was in good condition. However, they didn't accept AXA insurance and sold me their insurance, saying, "My car, my insurance" I asked QEEQ to cancel AXA insurance, and they did it. The pick-up and drop-off points are outside the airport, and they pick you up from the airport. I recommend them in total.

Reviewed: August 28, 2024

The only thing there were no gps in the car

Reviewed: April 8, 2024

Helpful staff and easy pick up. Always reliable and would use again.

Reviewed: January 26, 2024

Very satisfied, the car was in new condition and easy to drive.

Reviewed: November 9, 2023

Overall it's acceptable.

Reviewed: August 21, 2019

Staff should be trained to speak im English. It was very hard to communicate with the gentleman who was on the counter..!! The counter was closed while we were in Antalya Airport, Luckily Easyrentcar have send a number to communicate with them. The supervisor was in the pick-up point which was little far. & he asked us to walk to meet him...!!!!

Reviewed: July 29, 2024

Average

Reviewed: July 29, 2024

Guys, do not rent from the cheapest company. Initially, we chose them and faced multiple issues: their location is off the airport and requires a ten-minute drive, they couldn't process the credit card authorization (despite the card being fine), and then they asked for cash or suggested renting from a neighboring company. It felt like a scam. We decided to take a taxi back to the airport and rent from another company. It's better to pay a bit more for a hassle-free experience!

Reviewed: July 18, 2024

Acceptable

Reviewed: May 20, 2024

The car was too old, but everything else was fine: 1. The bumper had been hit and was fixed with wire, making noise at high speeds which was worrying for safety; 2. The windows occasionally malfunctioned and required manually adjusting the rubber strip holding the glass.

Reviewed: June 11, 2020

The service was okay, but they gave us a different model, and it felt significantly worse.

Reviewed: June 5, 2020

Quite satisfied with the staff's attitude, but they do try to sell insurance.

Reviewed: July 29, 2024

Good.

Reviewed: August 30, 2023

Antalya office had extremely helpful staff. Lovely experience.

Reviewed: August 17, 2022

Avoid! Avoid! I advise everyone not to choose GREEN MOTION just to save a little money. They doubted my credit card and refused to give me a car without any explanation, even though my money was deducted. (Another couple also faced a similar situation due to credit card issues and had a big argument there.) We don't know if they want a specific type of credit card or if they're just trying to keep your prepayment. The app's customer service tried to help appeal but failed. Once the money is with them, you won't get it back—they will always have excuses. Extremely irresponsible! I learned a lesson for 2000 RMB. Renting offline later was more convenient and faster, with much better service. In short, be cautious unless you are absolutely sure your credit card is flawless. Even when I assured them my card worked fine in Istanbul, they still refused to try. So, sometimes it’s not the card but their perception of it. Ended up spending more money and time renting offline. Rent-a-car customer service was good and helped with offline rentals, and the app is fine. You can pick other companies, just avoid GREEN MOTION!

Reviewed: January 27, 2020

There should be staff holding signs at the airport for pickup. The car pickup location is a bit far from the airport.

Reviewed: July 8, 2019

Catastrophe

Reviewed: July 22, 2024

The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains. The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.

Reviewed: July 17, 2024

Extremely satisfied

Reviewed: July 16, 2024

Picking up the car was very convenient, and no deposit was required.

Reviewed: July 12, 2024

When I picked up the car from the rental company, it only had enough fuel for 65 kilometers. When I returned it, it still had enough fuel for 500 kilometers, but they didn't offer any refund for the extra fuel like before.

Reviewed: July 9, 2024

Average, had to wait a long time to pick up the car

Reviewed: July 21, 2024

It was okay.

Reviewed: July 20, 2024

Excellent and efficient

Reviewed: June 5, 2024

The staff at the counter are very friendly.

Reviewed: February 16, 2024

It was fine, the staff were quite efficient.

Reviewed: February 16, 2024

The staff at the pickup and drop-off points were very friendly, and there were no issues communicating in English. It's a good thing we upgraded the insurance because the tire blew out on the second day. Roadside assistance was slow and inefficient, and we had to rely on the hotel staff to contact a nearby repair shop. Remember to keep the receipts for the insurance claim. Although the cost is not a big deal, this kind of issue really wastes vacation time.

Reviewed: July 21, 2024

Smooth communication, supports both UnionPay and VISA dual currency cards

Reviewed: July 15, 2024

Avoid Boycar at all costs. I was supposed to pick up the car at 10 AM, but they told me there were no automatic cars left and asked me to take a manual. I refused and had to wait until 2 PM when someone returned a car. This didn't change my return time? I've been driving for 7 years, but the staff kept scaring me, saying Turkey is unsafe and I'd have to pay for any incidents, then charged me 35 euros a day for insurance. When returning the car, they said the standard fee includes a 10-euro car wash. If I had dirtied the car, I'd understand, but I didn't. Extremely poor experience.

Reviewed: July 14, 2024

Not far from the airport

Reviewed: July 6, 2024

Very bad. The staff were inefficient and communication was slow. The pickup location is not near the airport, and no one was holding a sign at the airport to wait for us. In the over thirty degrees weather, I spent more than half an hour looking for the person and the store. After giving feedback to customer service, they called the car rental company to pick us up. As soon as we got in the car, they drove around and then said they needed to pick up another renter too. They left me in the car without air conditioning to wait! When we finally got to the car rental place, the whole process of picking up the car took almost an hour and a half. Extremely inefficient.

Reviewed: June 20, 2024

They tried to upsell additional services. The staff aggressively recommended us to buy extra insurance for 39 euros.

Reviewed: June 18, 2024

Internationally recognized car rental company, very trustworthy.

Reviewed: June 10, 2020

Very satisfied

Reviewed: October 25, 2019

Overall, the service was pretty good. The staff spoke quite a bit.

Reviewed: October 17, 2019

Not as good as Sixt I used before

Reviewed: October 8, 2019

It's okay

Reviewed: May 25, 2024

We booked the car to be picked up at the airport at 9 PM, but our flight was delayed, and the car rental representative waited for us until around 10 PM. This car rental company doesn't have a storefront at the terminal building. The representative picked up our group of four and drove us to the store, which was very close, about a ten-minute drive. He showed us the order, asked us to sign, and processed the payment. He was really nice, and his English was excellent. He explained everything repeatedly when we didn't understand something. During the insurance part, I showed him the full insurance I bought on QEEQ, and he explained everything to us one by one. Seeing that we had already purchased all the necessary coverage, he didn't try to sell us any additional insurance. Car rentals abroad classify cars by category. We had booked a Mitsubishi Eclipse, but we were given an Opel Mokka instead. The car was cleaned like new and had a full tank of gas. The pick-up, self-driving, and return process were all very smooth and the experience was excellent. I will choose QEEQ for future car rentals abroad. As it was our first time renting a car abroad, we were very cautious at the pick-up, checking the car for nearly ten minutes. When returning the car, the representative just walked around the car for about 10 seconds, then signed the paperwork and drove us to the airport.

Reviewed: May 2, 2024

The service was very good, but the fees were not consistent with what QEEQ informed. They overcharged by more than 100 lira. A deposit of 15,000 lira was taken.

Reviewed: February 3, 2020

Staff communication was smooth and they were very friendly

Reviewed: March 8, 2019

Very good service attitude, and they timely followed up on our car usage status

Reviewed: February 9, 2019

Satisfied with the on-site service, reasonable and justified

Reviewed: November 25, 2018

Service was excellent. Couldn't find the return location, but someone came to pick up the car.

Reviewed: April 21, 2024

I booked a Mercedes but they did not have one. I was given a Renault instead. If I knew that they did not have a Mercedes I would have booked a smaller cheaper car. Also as I pucked up the car at Antalya airport and returned it at Izmir airport I was not familiar with the drop off location. Communication with helpdesk was difficult due to their proficiency in English. They could have provided a map during pickup as to where the car drop off location is. I spent half hour just looking for it

Reviewed: March 13, 2024

I booked a package for an Audi A3 auto. However they charged me more because it wasn't available and gave me a Renault capture. Which is a lower classed vehicle. They also did the same with the lady in front of us who came off the same flight. Which shows that for commission they are cheating the customers.

Reviewed: December 29, 2023

The experience was very bad. The car given to us had already covered 60,000 kilometers, a white Dacia Duster. The front windshield was blurry. If anyone gets this car, immediately ask the rental company to change it. This car has mechanical issues. After picking up the car at the airport, we headed towards Fethiye. About 100 kilometers in, the engine made a strange noise and started to smoke. We called the rental company for assistance, but they were indifferent and told us to keep driving. After another 2 kilometers, the smoke got worse. We stopped at a gas station and asked the staff for help. They called the rental company and explained the car couldn't be driven any further. They even found a local mechanic to check it. Only after the mechanic spoke with the rental company did they send help. It took 6 hours from when the car broke down at 3 PM to get back to the Antalya airport branch, 100 kilometers away. They gave us an identical car when we returned, with no apology. We expressed concerns about the same issues happening again and asked to change cars. We were even willing to accept a downgrade, but the rental company was very uncooperative. The branch manager told us to ask our agent to cancel the booking since we didn't pay directly to them, or to find a better rental company if we wanted to cancel, otherwise to take the same car. The experience was extremely poor and very frustrating.

Reviewed: March 17, 2020

Easy pick up, nice new car, smooth return

Reviewed: December 12, 2019

Customer service at its minimal.

Reviewed: April 13, 2024

Satisfied

Reviewed: February 7, 2024

The service was excellent. Although I arrived in Antalya at 6 AM, the staff was already waiting outside the airport. The store is just a few minutes' drive from the airport. The car I got was in great condition, the staff explained everything clearly, and there were no hidden fees. When returning the car, the staff was on time for the 5:30 AM drop-off at the airport.

Reviewed: August 9, 2023

Car was what is expected, only lacking feature was cruise control, I drove for about 4000Km and I would have really enjoyed the cruise control.

Reviewed: June 29, 2023

Overall, no issues. Everyone was very enthusiastic. However, the car's power was lacking, overtaking was almost impossible.

Reviewed: July 5, 2022

Straight forward operation. Our flight arrived early. (Imagine that) They were accommodating and found us a car. They came to airport to give us car right at Antalya airport. No upcharges. No extra charges. No games. Gave us a whatsapp number to use. Responsive servuce. Will use again.

Reviewed: April 9, 2024

Great experience, no issues with the car, but the car's infotainment system is quite outdated. You should bring your own phone holder. The nearby gas station is very expensive, over 40 dollars.

Reviewed: February 22, 2024

Acceptable

Reviewed: October 24, 2023

Overall, the English communication was acceptable.

Reviewed: December 22, 2019

i booked volkswagen jetta but windy car provided me renault fluence, car was good,clean and new.

Reviewed: August 21, 2019

Excelente service

Reviewed: March 29, 2024

No one at the airport to greet. Had to burn a day of expensive roaming to make one phone call to find out where the pick up guy was. Had to wait a further 10 minutes for him to arrive. Not as described in the pick up instructions. Car was generally fine (it had done nearly 70,000 km, but was troublesome to start, although it did usually eventually fire. Either needed a full charge or a new battery. Informed the rental agency. Very disappointing that rental company's policy is to hold on to my deposit (€650) for 28 days even though there is no question of the car being damaged in any way. I don't see why my money should be earning interest in their account for a month.

Reviewed: August 17, 2020

Upgraded car on arrival. Excellent overall - only issue stated office on airport site when in fact it was a short drive away.

Reviewed: January 3, 2020

Great car great price

Reviewed: November 9, 2019

They were very professional and swift with the process. Definitely recommend it to all.

Reviewed: June 26, 2019

This company isn't very large in the local area. There is no dedicated counter at the arrival level, and the store is a bit of a distance from the arrival exit. However, the staff were very friendly and picked us up immediately after we called.

Reviewed: June 25, 2019

Could not find the airport pickup service staff. After contacting them several times, a kind person took me to the shuttle pickup point to wait for the car. This significantly impacted the service quality.

Reviewed: May 18, 2019

The staff's attitude was indifferent, and they were at least twenty minutes late for both pick-up and drop-off. They didn't have the car I reserved and only offered to replace it with a small SUV of an unknown brand that couldn't fit our luggage. We had to pay extra to choose a Skoda Superb. Chinese customers should avoid this store; the attitude was as if we owed them a lot of money. The experience was terrible.

Reviewed: May 1, 2019

First, when inspecting the car, it was purposely done in a dimly lit area, and they only checked briefly with a phone flashlight. Since we had full insurance and it was late at night, we didn't fuss too much. Unexpectedly, we were later charged for some scratches. I hope Zuzu Car can help resolve this promptly. Second, at pickup, the service personnel didn't properly check the vehicle. The ad blue (I'm not quite sure what this additive is) warning was not communicated, resulting in the car being unable to start midway. Contacting the rental company was futile as they couldn't even communicate properly in English, failing to resolve the issue. Thankfully, a kind person helped us refill, but it wasted a good 4 hours. The rental company promised to reimburse the additive and fuel costs, but they did not deliver. In summary, if you don't understand Turkish, don't rent from such companies. I hope Zuzu Car strictly monitors the quality of their suppliers.

Reviewed: May 23, 2019

When picking up the car, I asked if I had purchased full insurance. The rental company didn't inform me that the insurance contract was not with them. After returning the car, they directly deducted 380 lira. When I inquired, Grenta rental company told me the insurance was with Zuzuche and not with them, hence the direct deduction.

Reviewed: February 9, 2019

Returning the car is troublesome

Reviewed: January 12, 2019

Pickup and return were very quick, and the staff had a great attitude.

Reviewed: October 12, 2018

The only downside was that they kept asking us if we wanted to buy insurance even though we already had it.

Reviewed: August 21, 2018

Check the feedback yourself. I must say, Turkey can be quite tricky.

Reviewed: April 30, 2019

Finding the car took quite a while primarily because of QEEQ’s incorrect directions, and phone communication was poor. In reality, the car rental company at Antalya Airport is named 'aytu car', not any other rental company mentioned by QEEQ. In the Antalya Airport parking lot, you can see the signs clearly. The service at the car rental company was mediocre during pickup but excellent during drop-off, with staff proactively escorting us to the airport entrance.

Reviewed: March 3, 2019

Too few instructions, and you need to call ahead since there's no one at the airport to guide you. Not everyone has a local contact number, and how do you contact someone right after landing?

Reviewed: July 15, 2018

First, let's talk about the store. The Antalya Airport location seems to be merged with another company. It was hard to find, and we only stumbled upon it by accident while asking for directions. They promised someone would meet us at the exit, but no one was there. When picking up the car, the staff knew nothing, not even if the car had an HGS. They didn't speak English, making communication impossible. Eventually, another store's staff had to help us. This is a terrible rental company. Do not be swayed by reviews. Having just returned home, I can confirm they are very bad.

Reviewed: March 14, 2019

I have been sold a seperate car insurance which is hidden at the beginning .Car hire £83 +insurance £83 =£166 .Its a joke ..Double never again.

Reviewed: October 3, 2018

Picked up the car in Antalya, no waiting in line

Reviewed: August 13, 2018

Like: Nifty little car. Used hardly any diesel at all despite doing 600+km. plenty of space for the four of us, 2 large suitcases and 3 smaller ones.
Dislike: Needed some better directions to the pick up and drop off. The guys from the desk had to come over and pick us up.

Reviewed: December 2, 2017

Overall, it was quite good!