Good vehicle condition

Service was great, almost no need to queue.

I booked a Tucson but got a Skoda instead. Fortunately, it was a smaller car, which was better since many rural roads in the UK are single-lane and larger cars can be difficult to drive. The rental company was easy to find. We stayed in London for a few days, then went to the airport to rent the car, and finally returned it at the airport. The rental agent was very kind; he asked if we needed insurance, we said we already had it, and he didn't push us to buy theirs. Returning the car was even simpler; they just did a quick inspection.

I booked a Golf automatic or similar model, and ended up getting a PEUGEOT 3008 SPORTHDI163, which was excellent. It had enough space and great power. The pickup process was simple, although the staff insisted on selling us additional insurance despite us already having comprehensive coverage from home. It might have been a language barrier. After asking them to amend the contract, they seemed a bit unhappy. Aside from that, everything was great. Returning the car was easy as well.

Avis were extraordinary. Amazing customer service. Jay who I believe was the manager was an absolute gentleman. Natasha who worked along side was a pleasure to work with after such a long flight. I will absolutely be back every time.

Great.