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Last updated on: April 11, 2025
178Rental Locations
44Airport Locations
Map View of Car Rental Locations in Paris
Europcar
7.8/10
Alamo
8.2/10
Enterprise
8.1/10
Keddy by Europcar
6.8/10
AVIS
7.8/10
Budget
7.6/10
Hertz
7.8/10
Rentscape
5.6/10
Liigu Mobility
8.0/10
National
8.9/10
Shouqizuche
7.7/10
Thrifty
8.2/10
Firefly
8.5/10
Interrent
6.7/10
Dollar
8.7/10
Citer
8.5/10
autoclick
7.7/10
Reviewed: March 26, 2025
When I arrived at the store, the car I had reserved was unavailable. They offered me two options: either pay an extra 500 euros to rent a sedan or add nearly 1000 euros for a larger BMW X5. Since my reservation pick-up time had passed, refunds were not allowed. Ultimately, I had to pay three times the original price to rent a car. The service attitude was terrible, the pick-up process was slow, and their stance was basically 'either pay more or forfeit the prepayment.' I've had over ten years of car rental experience across many countries, but this was my first time booking through Zuzuche, and it turned out to be a very disappointing experience.
Reviewed: March 16, 2025
The Alamo staff were enthusiastic and answered all my questions. Miguel at the parking lot had a great attitude when I returned the car, and the young lady at the parking lot during pickup was also very friendly and patiently addressed my inquiries.
Reviewed: March 4, 2025
The experience this time was excellent! I've been using QEEQ for many years and have never encountered any issues. For this business trip, I chose to pick up the car at the train station and return it at the airport. The entire process was very smooth. Driving in Paris is indeed challenging, but I didn't face any major problems. Remember to park in secure lots with proper security for safety! The most surprising part was that the car rental company provided a Lexus RX450, and it was a pleasure to drive. Fuel costs for the two days were only around 30 euros, with a driving distance of roughly 100 kilometers.
Reviewed: January 31, 2025
We rented two identical Peugeot 5008 cars, one needing diesel and the other requiring gasoline. Before departure, we specifically asked the staff what type of fuel to use, and she said 'all diesel,' which completely misled us. After refueling the gasoline car with diesel, it broke down, and we ended up paying over 20,000. This couldn't even be covered by the insurance. We feel utterly deceived.
Reviewed: January 30, 2025
The car return location at Charles de Gaulle Airport has changed to the T2F parking lot. We circled around the airport several times but couldn't find the correct spot until we called the car rental company for help. When renting the cars, the staff told us both vehicles (same model Peugeot 5008) required diesel. In reality, one needed diesel while the other required 95-octane gasoline. Nobody informed us of this, and it wasn’t indicated on the fuel caps. This led to us refueling incorrectly and being charged over 20,000 yuan.
Reviewed: January 26, 2025
I picked up the car a few minutes early, but they charged me several dozen euros extra without notifying me. I only discovered this issue when I checked the pricing myself.
Reviewed: March 23, 2025
There was basically no service, and I waited almost an hour to pick up the car.
Reviewed: March 22, 2025
Renting a car was extremely slow, averaging half an hour per person. It is far worse than in the United States, where it took just 5 minutes to pick up the car!
Reviewed: February 8, 2025
Everything went smoothly in the beginning, but when it came time to pick up the car, I followed the instructions to the designated parking spot for over 20 minutes only to find a different car parked there. I spent nearly half an hour searching nearby and still couldn't find the car I rented. I called the store's customer service, but they didn't speak English and hung up on me. The staff who helped me rent the car spoke English, so why couldn't they have transferred me to an English-speaking colleague? In the end, I walked another 20 minutes back to the store, only to find out the car was parked in the lot right outside the store!!
Reviewed: February 5, 2025
The staff was very welcoming and friendly, and the reception process was explained clearly in all aspects.
Reviewed: March 13, 2025
First of all, the pick-up location was different from what was stated online. They had moved to a new place but didn’t update the information online in time, which caused some extra effort to find the store. Additionally, since it was a one-way rental, the drop-off location in the designated area wasn’t clearly marked, leading to more time spent finding the staff to complete the return process.
Reviewed: March 8, 2025
This was the worst service attitude I've ever encountered. The explanation was unclear, insurance was aggressively upsold, and charges were repeatedly applied even after fees had already been collected. What was even more unacceptable is that they charged me a pre-authorization fee of €437.4 for the lowest-class vehicle.
Reviewed: March 7, 2025
I booked a Volvo but they didn't give it to me. I even saw one in the garage, but they made various excuses and gave me a similar model instead.
Reviewed: February 24, 2025
This rental company is terrible. The worst thing about them is their sneaky behavior of adding extra fees without notifying customers and then denying it every time. During this rental experience, I opted for unlimited mileage, but at drop-off, they charged me over 2000 euros for exceeding the mileage limit. Terrible company. This is my second complaint about this company, and there will be a third and fourth—I will publish all of them.
Reviewed: February 24, 2025
An international car rental company, convenient and efficient rental process!
Reviewed: February 7, 2025
The worst rental experience ever, I strongly do not recommend this company. I had a reservation to pick up the car at 9:30 PM, but arrived at the counter at 9:25 PM. There was no staff available, which ultimately led to me being unable to pick up the car. I had to book another car separately, which also caused issues. The next day, I approached the company's staff and explained that I arrived on time the night before but found no one at the counter. The staff blatantly lied, claiming they were at the counter until 9:30 PM and blamed me for the issue, refusing a refund. In the end, I was forced to compromise.
Reviewed: January 31, 2025
Quick and efficient. After doing the online check-in, the process was much faster. Upon arrival, I directly picked up the car keys. The car had no issues during return and was fully charged. I asked the staff and dropped the keys into the key box. However, a few days later, the €200 deposit was not refunded, and I was charged more than €800 for unknown reasons.
Reviewed: November 25, 2024
The waiting time was as expected About 30 minutes
Reviewed: October 6, 2024
We booked a Volvo XC60 but were given a BMW X3 ES RK. They said it was the same, and because our English isn't great, we didn’t ask if there were extra charges. Later, we found out there was an extra charge of 600 euros for our 59-day rental. Also, after driving 2,000 km, the screen showed a warning to replace the engine oil. I feel like they gave us a problematic car. This is the first time we’ve encountered this kind of situation, and it's really frustrating. We called three times but no one answered. When we emailed, they told us to visit the nearest Hertz branch to have the car replaced. At that time, we were in Norway, but the Hertz branch in Norway told us that since the car was rented in France, the issue had to be resolved with the French office. In the end, we just kept driving that car until this trip was over.
Reviewed: September 24, 2024
The staff at the store provided excellent service with no upselling and clear explanations.
Reviewed: October 18, 2024
Very satisfied, the staff at the store had a great attitude and provided fairly clear explanations.
Reviewed: August 14, 2024
I accidentally chose a manual car, but the staff patiently explained everything and generously upgraded it for me. Remember to ask the staff for the exact return location when picking up the car. When returning, drive to the designated underground parking level as indicated by the company. For me, I drove directly to level B4, locked the car, and handed the keys to the staff, and that was it!
Reviewed: December 4, 2023
had problems with wi-fi and bluetooth. lost it in parkade at pickup. was told to move the car to outside building which lost wi-fi and bluetooth. first day was very frustrating until we found wi-fi and bluetooth. had to call Liigu on several occasions to either or unlock the vehicle for us. upon returning the vehicle we encountered an overloaded parkade at the Hilton and spent extreme amount of time waiting for someone to leave for a parking spot.
Reviewed: November 4, 2023
Please firmly notify when the deposit will be held.
Reviewed: June 24, 2024
Very satisfied, the follow-up reminders were quite thorough.
Reviewed: August 22, 2019
Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.
Reviewed: May 21, 2019
We were late, but the attendant patiently explained everything to us. He was very friendly, told us how to return the car, printed the return contact information, and even upgraded us to an automatic for free.
Reviewed: August 7, 2023
Terrible, extremely terrible rental platform. I've rented cars multiple times in China without any violations or accidents. This time, I specifically purchased the highest level of insurance for a trip to France. On May 17th, I rented a car and a 500 Euro pre-authorization hold was placed. Fortunately, I kept the receipt, which I normally would have thrown away. It's been over two months since I returned, and I haven't gotten my money back. After checking my account, I realized they directly charged me 500 Euros. Despite multiple attempts to contact the rental platform, they have not helped resolve the issue. I still haven't received the refund. The car rental company is terrible, and the platform is even worse. They do not take timely action to solve customers' problems.
Reviewed: December 16, 2023
Counter was not that crowded, organized in 20 minutes The car was as expected size & model.
Reviewed: April 19, 2021
Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .
Reviewed: October 7, 2020
Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.
Reviewed: August 23, 2019
it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.
Reviewed: July 1, 2019
Très bien seul point négatif , la clim ne fonctionnait pas et malheureusement pour moi c’était en période de canicule. A part cela rien a dire
Reviewed: August 25, 2019
Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.
Reviewed: July 30, 2019
Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition
Reviewed: July 29, 2019
Service efficace et sympathique! Excellent véhicule! Merci!
Reviewed: July 26, 2019
Les prix sont bons mais parce que l'on fait jouer la concurrence. Proposez une carte de fidelité avec un tarif correct et on restera chez vous.
Reviewed: July 25, 2019
Location impeccable. location supérieure aux attentes. beaucoup de places, pas mal d'option (ordinateur de bord et clim qui fonctionne bien). A recommander
Reviewed: April 8, 2019
Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.
Reviewed: November 16, 2018
Picking up the car was very convenient. The counter was right at the Sydney airport exit. Verified identity, got the keys, and returning the car was easy.
Reviewed: January 6, 2015
The car was great. They upgraded us to a larger model when we arrived, and the staff's attitude was very good.
Reviewed: October 21, 2014
The store staff were okay, but when an issue arose, the company’s service phone was unreachable. Eventually, I had to ask passersby for help. This being my first car rental, it was quite stressful. I went for the cheaper option, but next time I’ll go with a bigger company, hoping for better service.
Reviewed: October 16, 2014
The car they initially promised us had an issue when we arrived, so we had to wait for a while before they replaced it with another one. However, they did offer us a free full tank of gas as compensation.
Reviewed: September 26, 2018
The service was great, but the initial call to the pickup contact wasn't connected. The relay person coordination was not well managed.
Reviewed: May 28, 2018
Auto Click is not located at the airport, it's about a 10-minute drive away. We waited about 10 minutes for the pick-up, and the paperwork took over an hour. The experience was terrible.
Reviewed: November 18, 2017
Extremely dissatisfied with the service of Autoclick car rental at Paris airport. I had reserved a 7-seater Mercedes, but upon arrival, they told me that the vehicle I reserved was broken, and they could only provide a 5-seater Ford or cancel the reservation with no other solutions. Actually, I saw a 9-seater Renault in the parking lot. Initially, a staff member said I could have it, but later said it was broken too. It seemed they saw there were only 4 of us, so they insisted the largest car available was a 5-seater. We had a lot of luggage and planned to have a comfortable journey in a 7-seater, but ended up squeezed in a 5-seater. Secondly, when picking up the car, Autoclick only picked up the driver from the terminal, leaving the rest of the party and luggage behind. The driver then had to return to the terminal to pick up the others and the luggage. Thirdly, the car we received had an almost empty fuel tank with the fuel light on, and the pointer was nearly at the bottom. I asked Autoclick to fill the tank, but they said they had no one to do it and that I could return the car with an empty tank too.
Reviewed: April 17, 2017
There is a shuttle to pick you up from the airport to the rental office.
Walk to counter
Call for pick-up
Walk to counter
Walk to counter
Shuttle bus
Walk to counter
Walk to counter
Shuttle bus
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Car delivery
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In terminal
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