CAR RENTAL REVIEWS ON EUROPCAR AT PARIS ORLY AIRPORT SOUTH, ORY

Just okay

I was immediately offered a premium upgrade, if I wanted another car I would have chosen directly when booking on the site. We are pushed a little too much for consumption.

Cette location c'est très bien passée, ce sont des Pro. L'organisation est bonne.

Easyrentcars à largement facilité la qualité de la location.

Why don’t we get a response to our question about a traffic citation?

Please let us know what we have done - if anything for a E35 charge.

Like: The vehicle we booked was to small for the distant and the time we needed to travel so we were able to upgrade at a reasonable price.
Dislike: It just took a bit of a long time to check in. we waited over 40min.

On m'a chargé un surclassement sans m'en avertir!

Parfait. Personnel très agréable et efficace et rapide

Pretty good

The service attitude was alright, but they misled us into additional consumption and deceived customers.

Nous avons peiné à trouver le comptoir, apres 8h de vol, ce n'est pas agréable de courir dans l'aéroport. cependant nous avons été très bien reçu et une voiture en lien avec nos besoins nous a été confiée. Un seul point au sous-sol ou une meilleure signalétique pour indiquer l'emplacement du comptoir serait bénéfique.

Plateforme ok et plutôt Claire à comprendre mais cela ne remplace pas le contact humain car nous avons bénéficié d'un autre type de véhicule plus adapté à notre séjour.

good service!

The first day the vehicle had issues, but they were quite sincere in resolving the problem. They sent a taxi to pick us up, but there was no vehicle of the same class available. The second day in Annecy, we were told again that no equivalent vehicle was available. On the third day in Lyon, we felt the car was too small, and they refused to give us a higher-class vehicle, even though we were not originally planning to go to Lyon! This greatly delayed our trip and wasted our time and money by having to detour to Lyon just to change the car! For these two days using a lower-class vehicle, I request compensation. You can't just refuse to compensate because you don't have a vehicle available. When I requested an upgrade, they refused.

All it's ok But Waiting more thé 40 mn it's notre nice when you arrive after 5 hours if fly