24 Car Rental Brands at Malaga Airport (AGP)

Reviewed: November 5, 2024

All good

Reviewed: October 19, 2024

Only the long queue at the desk to register was a minus point.

Reviewed: January 19, 2024

The car was fine, it was a VW T-Cross instead of the Audi Q2 I was expecting. It was pretty scuffed up on the exterior, but this was already confirmed by them. The engine was pretty underpowered for the hilly roads in Marbella however. They made an error on calculating my mileage for when I returned the car, which came out to 15 thousand kilometers driven in 5 days! So they sent me an invoice for over 6300 euros in excess kilometers. Obviously I contacted their customer support to dispute this and fix the error but I did not hear back from them for 2 days. I then contacted them by telephone at which points they informed me that the error was already corrected. That was a relief to hear, but then why was I not informed of this correction via email? They will also try to upsell you their insurance package even when you have already purchased full insurance via Qeeq, claiming that only their own insurance is adequate, and if you do not choose it they will pre-charge 1400 euros from your credit card as a security deposit. Pretty ridiculous, but Goldcar is not the only one to do this.

Reviewed: September 30, 2022

The whole process was so smooth and the lady at the Goldcar desk on pick was really friendly and helpful. Thank you so much.

Reviewed: August 9, 2020

Booked a Nissan Qashqai or similar, they did not have any cars in this category left (DISAPPOINTING) so they had to upgrade me to the next category which was NOT an upgrade at all, the 7 seater category and I got a DACIA Lodgy more like a work van, car was awful and very used, with many scuffs dents and scrapes. Eventually swopped for a Qashqai at another location a couple of days later as I had booked this car for a few weeks.

Reviewed: November 4, 2024

vehicle was not provided, need to take lower category, on top for expebsive insurance, insteqd of 413eur, they blocked 513eur, because of spending about 2 hours to solve the situation and with small kids I had no choice to accept thia situation..

Reviewed: January 15, 2020

Free upgrade brill...also low card hold amount which is good and why i use them only 300 euros

Reviewed: December 2, 2019

Yana was great!!

Reviewed: August 20, 2019

Good in all respects

Reviewed: July 28, 2019

Our car broke down after an hour, we had to get our car towed, and disrupted our whole journey. The person that was suppose to get another replacement for us was not even aware of what has happened, and the whole customer service experience was bad as they will not let us rent another hybrid car. We had to walk to pick up our next car and to the centre, there was no reimbursement AT ALL. As if the car that broke down was our problem.

Reviewed: September 26, 2024

Fantastic service. Had to cut our trip short due to family issues and Clara couldn't have been more helpful at the drop off.

Reviewed: June 28, 2023

Car was ok , there was a smell of diesel in it.

Reviewed: September 28, 2022

Car was near enough brand new so was in lovely condition. Staff couldn’t have been more helpful so overall the experience was perfect.

Reviewed: September 4, 2022

Alamo staff were extremely helpful. We had missed our flights and had to get to a different airport. Alamo upgraded our car to their top range. When we got to our destination we had a vehicle booked with another rental company who had given our vehicle away and charged a cancellation fee. We were so disappointed with them and decided to rent on the spot from Alamo again because of their value for money and great customer service.

Reviewed: August 27, 2021

Zeer professioneel en klantvriendelijk. Alles ging vlot, auto was keurig schoon en ruim.

Reviewed: September 24, 2024

Enterprise were fine and Phoenix and Raul tried hard to make sure I was happy.

Reviewed: July 19, 2019

Picking up this car was a bad experience. Waited close to an hour for their shuttle from the airport, then another hour at the counter. Their staff and system were totally overwhelmed, unprepared and dysfunctional. One of the worst car rental experiences I've had in years of renting vehicles all over the world.

Reviewed: September 12, 2024

Good services

Reviewed: September 6, 2024

Excellent Cars and service but always line up

Reviewed: May 27, 2024

No major issues

Reviewed: May 23, 2024

Overall, it was quite convenient and good.

Reviewed: February 28, 2024

I booked a jeep renegade but was given a citroen car. I was very happy with the car but I would not class it as equivalent to the renegade.

Reviewed: August 10, 2024

The staff was very friendly and answered any and all questions. Very quick for pick up and drop off, which was very nice considering these processes can be very long and annoying sometimes.

Reviewed: April 14, 2024

Good experience. easy check in, easy check out. Company provided shuttle bus to the airport.

Reviewed: December 29, 2023

Great Service, Great Car.

Reviewed: July 13, 2024

The wait time for picking up the car was very long (more than an hour in line). The staff lacked patience and demonstrated poor service attitude. The car provided was old and had over 83,000 kilometers on it. When the car broke down, Rent-A-Car customer service said the car was new, which was incorrect. After driving about 30 kilometers and parking, the battery wouldn't charge and the car wouldn't start. It broke down in the parking lot. I called the car rental company, and it took more than 2 hours for the rescue vehicle to arrive. I requested a replacement vehicle, and they provided a car with significant damage to the right rear door. There were better-conditioned cars available in the parking lot, but they chose to give me the damaged one as a replacement. This impacted my travel plans, and the rental company did not offer any compensation or a satisfactory replacement. This rental experience was very poor!

Reviewed: August 15, 2020

Brand new car and good customer service.

Reviewed: August 9, 2020

Booked a Focus or similar was offered to upgrade free to a Crossland X, took the offer and the car was great, bit small to be honest but can't fault Centauro on this occasion, car was almost new, new car smell so all good.

Reviewed: August 9, 2020

Easy pick up, can't really say they up-sell the insurance, simply offer it to you, no pressure to buy. Booked a Focus or Similar, was upgraded to a Brand New Dacia Duster, accepted at the time but wish I stuck with the standard car offered as the Dacia is VERY slow, can't fault Centauro though.

Reviewed: August 9, 2020

Picking up the car took long because of some issues with previous customers. It would help if the other available staff could come to assist and not stay behind for what looked like administrative work. Now it took longer than needed. But, when we were helped, the person was very friendly and upgraded our car to a stationwagen, for free, when he saw our teenagers and luggage.

Reviewed: June 15, 2024

It's okay, but the waiting lines are long.

Reviewed: July 24, 2023

Friendly at reception desk

Reviewed: October 29, 2022

Great Rental Company

Reviewed: October 29, 2022

A new clean car, very happy.

Reviewed: June 14, 2022

It was very busy and the shuttle bus took 20 mins to pick us up from the Airport pick-up point

Reviewed: May 7, 2024

When picking up the car, Hertz staff aggressively pushed the super cover insurance, implying that you can't rent a car without it.

Reviewed: January 11, 2024

Friendly, fast, professional

Reviewed: August 20, 2020

Very satisfied

Reviewed: September 5, 2019

Will use again. Good, reliable, friendly service. Staff at Malaga Airport desk - pleasant and helpful. Negative: telephone availability: I was trying to get in touch following my delayed pick-up and there was no way to get through to the Malaga Airport desk. IMPROVE THE SYSTEM, PLEASE

Reviewed: January 17, 2019

I really think Spaniards work too slowly! There was only one person in front of me, and it felt like they were just chatting away, taking their time. It's really frustrating! Additionally, I have a negative review for this branch. The staff member who attended to me kept trying to sell various additional services. First, they asked if I wanted to upgrade my car, I said no, then they asked if I wanted insurance, I said I had already bought it. Finally, they added a service where I didn't need to return the car with a full tank, but explained it poorly. They charged me, and when I asked if it was a pre-authorization, they didn't give a straight answer. When I reviewed the bill, something seemed off. I contacted customer service and found out about this added service. The problem is, the contract they gave me was in Spanish, and I couldn't understand it! They tried multiple ways to trick me, and eventually, I fell into the trap. Really frustrating! Future renters, be cautious!

Reviewed: March 12, 2024

There was a stone chip on the windscreen which they charged us €466 to repair which is excessive and a con. We are in the process of asking QEEQ to intercede.

Reviewed: April 26, 2021

Interior needs a deep clean. Otherwise happy and thankful for the service.

Reviewed: March 7, 2024

The store is not far from the airport, with shuttle service provided. The staff is very friendly, and the rental and return process is highly efficient. It was a great experience.

Reviewed: December 20, 2022

A trustable rental company with high quality cars. I've renewed the car twice and returned it with a little damage. Very fast & professional service.

Reviewed: October 13, 2022

Excelente producto y servicio

Reviewed: June 24, 2022

Amazing company, used some really bad car hire This one is amazing, all issues with the at outlines before hand by them not like others where you have to take your own pictures, no pushing for insurances on top you don’t need Great pick up and drop off, if I’m manage again I will only use this company

Reviewed: May 27, 2022

I have always used car hire on airport, but got fed up with the lack of staff, the long queues and the time it took to serve each set of customers. This was SUCH a refreshing change …. I walked out of the airport, was picked up straight away, was the only person at the office and the car was waiting. On the return, I was the only person dropping off, I was greeted, got straight into the mini bus and a few minutes later was at departures. EXTREMELY impressed and wouldn’t hesitate to use SOLO again.

Reviewed: January 16, 2024

Helpful and knowledgeable staff

Reviewed: June 2, 2022

I got brand new car with 5 km on it. It was a pleasure to drive new car. Although Despite pre-purchased insurance from QEEQ Niza tried to sell me extra one.

Reviewed: May 9, 2022

Good car selection. Fairly regular airport shuttle service.

Reviewed: April 29, 2019

Good team, good car, none of the usual ‘hidden extras’ nonsense you get from so many hire firms around Malaga airport. Well done NIZA - keep up the good work...

Reviewed: January 14, 2024

The customer service staff were all very enthusiastic and patiently answered all the questions.

Reviewed: December 19, 2023

They charged us for dammages that were already there. We bloked payment and file a complaint

Reviewed: September 6, 2022

Very good but a bit pushy on selling insurance, and I’m worried about getting the deposit back

Reviewed: August 9, 2020

I would say that OK Rent A Car, are by far the best of the companies at Malaga airport, the service is great and the cars are always immaculate with no fuss. Booked an SUV and got the Peugeot 3008 which is a very nice car full of all mod cons. Very pleased.

Reviewed: January 30, 2020

OK Rent a Car is a car rental company that has been around for just one year. The lot is large and the cars are very new. Due to promotional offers for the new company, if you book in advance for a local rental and return it during non-weekend times, you can get this rate. One euro includes several types of full insurance but note that there is a €1000 deductible for damage. You can purchase supplemental full insurance from QEEQ or the car rental company.

Reviewed: December 20, 2023

Unfriendly

Reviewed: July 8, 2022

It was really hard to get there as we got there by our friend car (we didn’t use the airport bus service). Customer service super friendly and gave us car which we kindly asked for :).. Clean and in good condition. Everything went well and for sure we will use this company again.

Reviewed: June 21, 2022

Although we were reserved a Seat Leon they provided us with a Seat Arona which wasn't as good. The car itself was fine. The only thing to note is that when you take the car away they ask you to take photos of damage that was pre existing and it doesn't say anywhere on the documentation that there is damage.

Reviewed: November 27, 2021

Aggressively pushes their own insurance.

Reviewed: October 7, 2019

Car was fine, baby seat was poor quality.

Reviewed: August 9, 2020

Interrent, owned by GoldCar owned by Europcar. I always find that when you book with Interrent rather than Goldcar you get a superior car or at least one with better spec. I booked a BMW 1 Series or similar, I could not have been happier with what I received, Brand New Mercedes Benz C-Class Auto, immaculate car in red. One of the best cars I have ever driven, full of new technology and incredibly smooth to drive.

Reviewed: October 6, 2019

estoy muy molesta porque a pesar de que le pregunté en 3 ocasiones a quien me atendió sobre lo que me cobraban de retención por gasolina, me confirmó por 3 veces que se me devolvería toda la cantidad y es más al devolverlo volví a preguntarlo y me confirmaron que me devolverían el total menos 0.99€ de gastos de gestión. hoy he mirado mi cuenta y me han devuelto 16€ menos . Engañan a todo el mundo y yo devolví el coche 3 hs antes, con el tanque lleno y en perfectas condiciones. Ya me paso con la empresa Del Paso que no cobntrataré mas con ellos y con Goldcar ya me ha pasado en otra ocasión y si siguen igual tampoco contrataré mas con ellos

Reviewed: September 6, 2019

Too long to get the car no information to find interrent location Unwelcome people Nobody to help you Not enough staff

Reviewed: August 16, 2019

Interrent pressured me into paying 299 Euro insurance after informing me the 1400 Euro would be taken even if there was the slightest scratch on the car when it was returned. Fuel deposit of 110 Euro was excessive. Dd not receive Qashqai but a larger Peugeot. They would not inspect car on return to verify I had refilled. Would never use again, totally felt ripped off.

Reviewed: October 22, 2019

La voiture n’était pas très propre et grêler mais c’était un Bon véhicule et excellent rapport qualité prix

Reviewed: December 31, 2019

ACE turned out to be Gold Car rentals which I have used before and had terrible service from obnoxious staff. The service was not much better this time. The car was in an awful state, scratched and dented, the wing mirror hanging off, and dried vomit on the rear seat.

Reviewed: November 21, 2019

The operator at rental desk charge us for more than 100€ first without saying anything at all. Then we claim that there is no hidden cost which we should pay and then they start talking about insurance! Very tricky

Reviewed: May 29, 2019

Worst experience and terrible company

Reviewed: May 7, 2019

Other hirers before us in the queue appeared to take too long we waited over an hour

Reviewed: April 3, 2019

Long long waiting times for car pickup. Selling all extras at pickup Must check car conditions as the paper is given as ‘new’ car but in reality many scratches on car...

Reviewed: November 20, 2019

Vehicle was with damage

Reviewed: September 17, 2019

Nice staff, very efficient. Nice car.

Reviewed: August 29, 2019

Car segment was upgraded without any additional fee, staff was really informative and helpfull.

Reviewed: August 12, 2019

Surclassé par rapport à la commande (seat ateca toutes options au lieu de Opel Moka) voiture neuve (1000km) Seul bémol le moteur 1.0L essence qui consomme beaucoup en montagne mais ce n’est qu’un détail.

Reviewed: August 6, 2019

I order Audi A3. I was expected sedan. They provide not sedan, not Audi, just some other car and hatchback. NO space for a baggage. I requested another car, sedan. They gave again hatchback. No space. 5 people of us. They sad that Audi A3 is hatchback too. Finally we choose small SUV with manual transmission instead of paid automatic for the same money. The engine was so weak, it was a terrible driving, especially to the hill. It was a terrible experience for drop - off. They trying to put on me the existing scratches. They didn't report them anywhere when I pick up the car. They didn't check the car before giving to me.

Reviewed: October 13, 2019

I had already purchased additional insurance from a domestic insurance company on the ZuZuCar website, but even after clearly stating that I did not need additional insurance when picking up the car, the rental company still charged me 95.65 Euros for additional insurance from the credit card pre-authorization. Since I lost the contract and driver's license in the car when returning it, it's unlikely I can reclaim the charges. It's really disappointing that Avis, as a well-known international car rental company, resorts to defrauding customers for illicit gain.

Reviewed: August 7, 2019

Avis attempted to push me to pay more by refusing me the car I booked. No BMW3, no Audi 3/4 no mercedes C. Only options take a BMW7 series and Audi 8 or a criterion. Either that or take an opel model which lower than what I booked. This is a flagrant attempt to force me to take a higher cost model.

Reviewed: August 31, 2018

I booked an Audi A3 but was initially given a Japanese car, and they told me it was a similar model. I had to complain and almost argued before they finally gave me the A3.

Reviewed: August 1, 2016

All in English, decent attitude.

Reviewed: September 10, 2019

The car had quite a few scuffs other then the ones mentioned, but I've told the staff and updated them. No issues when returning the vehicle.

Reviewed: July 7, 2019

We looked for Rhodium and Easyrentcars but couldn't see them. We had to ask at another desk who pointed us to 'Gold'. Not sure which company we used, or which was responsible for what. The booking form promised a VW Transporter (ie an empty van) but the rental desk said could either have a choice of minibuses. As the seats folded down, this was ok. Because of the size of the vehicle, the man said it would be ok to return to Level 0, so as not to bother driving round the sharp bends to Level -2. However, the lady at the returns office said no, they needed it returned to level -2. Apart from that, all was good.

Reviewed: May 9, 2019

Very easy. Query on car had long search to find rhodium booth. 2floors away. No one helpful about !! Would have been ideal If a notice in car detailing where booth was!! Wasted a lot Of time.

Reviewed: August 18, 2019

This company sold me insurance I didn't need. I had to purchase it or I couldn't take the car

Reviewed: August 1, 2019

The pick up was very difficult as I had received no map or directions and I didn’t know there was a shuttle bus. I used a taxi, who also struggled to find ‘Amigo Autos’ as it was inside a car rental building called OK Car Rentals (confusing).

Reviewed: July 12, 2019

Location was not clear when booking. Required a shuttle bus which was not sign posted. Took over and hour to find and I ended up requiring a taxi. Terrible that this was not made clear at booking. Booked from malaga airport.....Not located at airport at all!!

Reviewed: July 9, 2019

Ok cars where who I dealt with

Reviewed: March 23, 2019

Car was dirty on the outside. It was prebooked so should have been cleaned!

Reviewed: February 20, 2019

Great car very good spotless nearly new 3500 miles on clock

Reviewed: December 23, 2017

Like: I had booked Ford Kuga Intermediate SUV from EasyRentcars website. The rental company was Autoclick for 7 days rental for about total of 71 euros. I paid additional to the hire company for emergency roadside assistance and additional fees for taking the car to Gibraltar; however that was a waste as we went to Gibraltar by foot and used their public transport. The excess insurance was taken separately from other website. On arrival at Malaga airport, we had a bit of difficulty in finding the coach stop to board the Autoclick Shuttle. But from there on it was all as expected. The car offered to us was near new Ford Kuga 2.0 titanium. Inbuilt GPS and Bluetooth integration. The best in its class..! The car was spotless inside and out. The deal was a no hassle full to full tank. On return of the car - it was again very quick and very professional. Overall we had a very good trip and thanks to both EasyRentcars and Autoclick for such a wonderful experience.

Reviewed: November 1, 2017

Dislike: Should indicate where to return the car.

Reviewed: March 1, 2017

Pick-up was troublesome and staff indifferent, but the young man who assisted us during the drop-off was very helpful, despite his hoarse voice. Great service!

Reviewed: June 17, 2017

In Spanish-speaking countries, we relied entirely on GPS. The car rental service was excellent.

Reviewed: February 13, 2016

The car was fine, and the service was quite enthusiastic.

Reviewed: February 28, 2015

The rental location is a bit far from the airport, but there's a Mini Bus shuttle service, so it's still quite convenient. The car was great and there were no issues during the trip.