Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz
j.hughes
Spain
Reviewed: Sun, Aug 9, 2020
About Interrent:10.0/10
Interrent, owned by GoldCar owned by Europcar. I always find that when you book with Interrent rather than Goldcar you get a superior car or at least one with better spec. I booked a BMW 1 Series or similar, I could not have been happier with what I received, Brand New Mercedes Benz C-Class Auto, immaculate car in red. One of the best cars I have ever driven, full of new technology and incredibly smooth to drive.
About QEEQ:10.0/10
Fast easy to use APP, prices used to be better than other companies but since it changed to QEEK they are not, they do have a price guarantee if you can be bothered with the hassle of that.
I've rented numerous times, and this company requires the highest deposit. A small Fiat required a 1000 Euro deposit. Because I used a foreign credit card, I couldn't temporarily increase the limit, so I had to give up the rental. It's so frustrating.
“Conned - no mention about using an offsite subsidiary when making the booking.”
About Interrent:8.0/10
Specifically booked for an on-airport vehicle rental only to discover the booking had been passed on to another company 'Gold Cars' who have an awful customer satisfaction record. Had to locate a waiting minibus and shuttled offsite to their depot a few km away. Vehicle ok but they then tried to get us to pay extra insurance which wasn't compulsory and I had already purchased a one-off policy from a UK company to cover any excess. They then made us pay a "Diesel Tax". Checked this out on the Gold Cars website and this should only be paid if you specifically request a diesel (which we didn't). Tried to get a refund when vehicle returned but was told to take it up with the Co I booked through - I look forward to hearing from you!!!
Had to wait around for a while for the return shuttle back to the airport. Shuttle bus consequently full and boot overfilled resulting in a dented case. Not happy!
Long queue to collect the car and only one lady on the desk so it look a long time, but she was friendly and helpful.
About QEEQ:10.0/10
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Interrent provided a car that exceeded my expectations at a fantastic price, brand new Mercedes Benz
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