19 Car Rental Brands at Sevilla Airport (SVQ)

Reviewed: July 29, 2024

The efficiency is quite good, but I was a bit disappointed with the diesel car. Fortunately, the fuel consumption is okay.

Reviewed: November 27, 2021

excellent vehicle and service, only issue was that the office was not opened until 8AM, consequently we had to drop the vehicle off early, i.e., the night before, then taxi back to our hotel and taxi to the airport in the morning, at our extra cost and inconvenience.

Reviewed: August 19, 2020

El coche olía a tabaco. Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje. El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos

Reviewed: October 10, 2019

The vehicle had some recorded bodywork damage. There were a number of smaller areas of damage, but when I pointed these out the staff said not to worry and that if there was an issue at drop off to show the relevant photographs. The lady who check the car over at drop off was very pleasant and did not mention any of the minor damage I had been concerned about at pick up. There was an unexplained additional fee that was taken from the fuel deposit.

Reviewed: October 7, 2019

The pick up was not in the terminal but outside a car park with a courtesy bus to the site. We were an hour early but they wouldn’t let us collect the car ... we had to stand outside in the heat with nowhere to sit and no toilets or drinks available. Air con in the container office was broken so hot inside too. The car was badly scratched which wasn’t a problem but they hadn’t noted the damage under the front bumper, we had to point that out and request it was noted on the documents. Pressure selling for additional insurance.

Reviewed: June 30, 2024

Indirectly selling insurance with too many tricks.

Reviewed: June 26, 2024

Satisfied

Reviewed: October 23, 2019

Everything was perfect.

Reviewed: June 13, 2019

I picked up the car at Sevilla airport. A male staff highly recommended another model, a MBW 2.20d, for us. He said that the car used diesel and it would has less fuel cost for travelling long distance. Owing to the darkness environment in the carpark, we could not easily identify the dirty situation of the car. After leaving the airport and under the sunlight, we found that the car was very very dirty. There was dust and debris inside the storing spaces at the doors and cabinet, mud on the carpart. Many white spots/paint on all seats. It was very disappointed that such car was not cleaned throughly before giving to customers.

Reviewed: February 23, 2019

Standardized service. However, there's no staff at the parking lot at night, which is inconvenient.

Reviewed: October 28, 2018

The process was quick, and they provided reminders without aggressively upselling full insurance or GPS.

Reviewed: June 18, 2024

They swapped the car, but it had a display screen, making it more convenient to drive.

Reviewed: February 3, 2024

I originally booked a manual transmission mini car, but I was given an automatic Citroen C5 Aircross at pickup. The roads in Spain are quite wide, so driving a larger car was no problem. The staff was very friendly, and the pickup and drop-off process was smooth.

Reviewed: March 25, 2022

Very satisfied

Reviewed: January 12, 2020

Todo muy bien, muy buen servicio y excelente atención de los empleados. Lo único a mejorar fue que en la entrega del auto No estaba el tanque lleno como decía el co trato. Y yo lo devolví Lleno total.

Reviewed: September 14, 2019

OK car rental in Seville was fantastic. Friendly and efficient both on pick up and drop off. Would definitely recommend them to others and will certainly use them again in Spain.

Reviewed: June 11, 2024

The reserved car often differs from the one actually picked up. Although we purchased insurance when booking, we were forced to buy additional insurance at pickup.

Reviewed: June 1, 2024

Satisfied

Reviewed: February 20, 2024

Big companies are more reliable. The staff speaks good English and provides warm service. They offer insurance but don't force it on you. Explanations are clear, and the deposit is refunded very quickly after returning the car.

Reviewed: August 24, 2023

I chose to pick up the car at the airport, the store is right at the arrival hall.

Reviewed: October 6, 2021

Car broke down after 3 days. Budget made us pay for insurance that we already purchased with Qeeq. They said the qeeq insurance was not valid.

Reviewed: May 30, 2021

Overall a very good experience

Reviewed: May 6, 2024

Viaje por trabajo. Llegué a Sevilla a las 10:45h y tenía una reunión a las 13:30h en Córdoba. Estuve esperando la furgoneta que me llevase al punto de recogida durante 50 minutos. Cuando llegué al punto de recogida había una larga fila de personas esperando para recoger su coche. Tuve que esperar más de 30 minutos para que me atendieran. El personal muy amable pero estaban dos personas para atender a toda la gente que allí esperabamos y además tenían que atender las incidencias telefónicas. Finalmente llegue a Córdoba a las 14:00h media hora tarde.

Reviewed: April 26, 2024

The store charged additional fees unfairly, claiming that the Spanish driving license of the driver was less than 5 years old, and therefore charged more than 30 euros as per their website regulations. Fortunately, after seeking help from the rental car platform, it was confirmed that only drivers under 26 years old with less than 5 years of driving experience should be charged. The rental car platform quickly refunded us the fee.

Reviewed: October 31, 2019

Drop off took a matter of minutes. Was the perfect experience. Car was immaculate and brand new

Reviewed: April 14, 2019

I paid on internet 31,85€ for a car rental for four days. When I arrived there, I was asked to add 125€ for insurance otherwise I shoud have paid a deposite of 1100€. It was written anywhere. Finally I paid 156€ for a car rental for 4 days It's incredibly expensive and dishonest.

Reviewed: March 16, 2019

GOLDCAR introduce too much extras to pay on top what I have paid during the reservation.

Reviewed: January 25, 2019

Did not mention the car

Reviewed: March 19, 2024

Good car and friendly service. As a small tip: at Seville a sign for where Firefly cars are hidden in the car rental car park would have been helpful. (it is passed all the other rental agencies, turn left and go to the very back of the car park and is not sign posted)

Reviewed: May 22, 2019

Le service était très bien.

Reviewed: April 14, 2019

Les loueurs sur place obligent à prendre une assurance tous risques non prévue dans le contrat. Je m'étais assurée avant de partir de savoir s il y aurait des frais supplémentaires et une personne EasyRentCar m'a confirmé que je n aurai rien à débourser de plus que le carburant. Or l assurance toys risques obligatoire vendue par le loueur augmente la valeur du véhicule de 20 euros par jour ce qui est scandaleux.

Reviewed: November 23, 2019

Tebcobran muy barato pero luego te endosan un seguro de 70 euros, vamos que el coche por un dia me costó 104€

Reviewed: September 8, 2019

When I arrived to pick up the car, I was about 40 minutes early. I waited in line for a long time, and when it was finally my turn, they told me that my scheduled pick-up time hadn't arrived yet, and I had to keep waiting. I was waiting with my child, and I don't accept this kind of service. They could have checked if anyone behind me had a tight schedule before making me wait longer. When it was finally my turn, they tried to sell me various insurances. I showed them the full insurance I had bought on the rental platform, yet they still charged me a 1200-euro pre-authorization. They stated a 'full tank pick-up, full tank return' policy but directly charged me 81 euros for fuel, saying they would refund it if I returned the car with a full tank. If they had already pre-authorized 1200 euros, why forcibly charge me 81 euros for fuel? Even worse, when I got the car, the fuel tank was not full. It's deceptive, even if the difference was small. The most unacceptable part was during the rental period, when my car's radiator was damaged on the highway due to a dog suddenly darting out. After calling roadside assistance, the car was towed away, but they said I had to go to a branch 200 km away to get another car with another 1200-euro pre-authorization. I was in Cordoba, a popular tourist city in Spain, and they had no branch there? I ended up with no car even though I paid for the rental. The next day, I repeatedly confirmed with their customer service if I needed to go to the return branch to complete the necessary procedures, and they said no. However, on the day of the return, I received a call in the afternoon asking me to come and return the car, but the return time had already passed. My car had been towed away a day and a half earlier, and their system failed to update the information in time. As of now, a week later, the damage assessment is still not confirmed. My 1200-euro pre-authorization and the 81-euro fuel charge haven’t been settled. Ultimately, I had to pay out of pocket for transportation from Cordoba to Seville, as all my planned driving routes were no longer covered. I suffered significant losses and had a terrible service experience.

Reviewed: July 30, 2019

Excelentes como siempre

Reviewed: July 22, 2019

Pick up service took too long like almost 30 minutes, because there were 2 people in queue before me. Otherwise the I was pleased with the service.

Reviewed: February 24, 2024

The entire store is quite dishonest. I recommend choosing larger or more reputable local car rental companies for reliability. 1. Pickup Stage - The car we received was different from the one we reserved, and they aggressively tried to sell us insurance. They kept emphasizing that if we didn't buy the insurance, we might face major accidents or hefty compensations. In reality, just being cautious or buying comprehensive insurance through the app is sufficient. The insurance sales pitch wasted a lot of time. 2. Dropoff Stage - They checked the car's condition at least three times, and after finishing, the staff huddled together and whispered. Since we had confirmed before returning the car that everything was fine, we knew there was no issue. The staff then tried to accuse us of having a smoke smell in the car and forced us to pay a 75-euro cleaning fee. This clause wasn't in the contract, but we had to hurry to catch a flight, so we paid. Overall, this car rental company operates with an intent to scam, and you might not leave unscathed. Choose wisely.

Reviewed: November 21, 2022

Super easy and no hassle

Reviewed: May 31, 2021

The car was new (600km) and in excellent conditions.

Reviewed: October 20, 2019

Had a scratch abroad, and no one ever picks up the phone.

Reviewed: October 10, 2019

The car I received was not the same as the one I rented. I rented a BMW 1, but I got a Peugeot instead. There were additional fees as well, which made me feel cheated.

Reviewed: July 29, 2019

Excellent service

Reviewed: June 8, 2019

Awful length of time waiting to pick up car

Reviewed: June 5, 2019

Good attitude when renting

Reviewed: May 25, 2019

I suggest not to buy QEEQ's full insurance. The deductible is 10,000 yuan, and upon arrival at the rental site, you have to pay an additional 1,000 yuan or so for it to be considered full insurance.

Reviewed: October 5, 2019

Expect delays with Sunday morning pickups - apparently Alamo in Spain does a computer system reboot then so counter staff have to resort to semi-manual procedures.

Reviewed: April 24, 2019

1. The car rental process was simple: arrive, fill out paperwork, and you're done. However, it took over an hour to actually get the car. When returning the car, they didn't consider this delay and charged an extra hour. 2. The car broke down after pickup, which disrupted our travel plans and wasted time. The rental company refused any compensation, claiming there was no real loss, which is completely unreasonable.

Reviewed: January 18, 2016

Picked up the car at 11 PM, no queues.

Reviewed: August 24, 2018

1. When I picked up the car in Seville, my flight was delayed. Because of this, the staff at Hertz at Seville Airport gave my reserved BMW 1 Series to someone else and only had an Alfa Romeo left. It's not my fault that the flight was delayed, is it? 2. I was not satisfied with the car Hertz gave me. It was clearly of a lower class than the BMW. I wanted a BMW 1 Series because the streets in the old town of Spain are very narrow, and I needed a small car. Instead, I got a big car. Driving through the narrow streets of Seville's old town, rushing for 120 kilometers, and having to find spots to let others through in one-car-only streets was a nightmare. I’m not a bad driver; I have 10 years of experience and just didn't want any trouble abroad. 3. The most important issue was that the staff pushed me to buy insurance but didn't inform me about the refueling policy. Because of this, I had to pay for a full tank of gas when returning the car. Excuse me? I contacted QEEQ customer service online, and they told me to report it to Hertz, which was clearly shirking responsibility. Can you imagine being alone abroad and feeling helpless? Shouldn't QEEQ, where I made my reservation, take full responsibility? The receipt from the staff was entirely in Spanish, and I had to find a friend to translate it late at night. I did not agree to the full tank policy. If they had told me about it, I wouldn't have let them do this. My English is fine, and they never mentioned this. The usual policy is to take the car with a full tank and return it the same way. Otherwise, you'll be charged a high fuel fee because the car rental company needs to pay extra labor costs to refuel the car, and labor is expensive abroad. Charging for a full tank upfront should be an optional service, and refueling it yourself before returning the car is more economical. The fact that they did this makes me think there’s something dodgy going on at that branch since they can price the fuel themselves and charge a high labor fee. This was the worst customer service experience I've ever had with a rental car. I have to be honest, even if I risk not getting the 600 RMB rental coupon for a good review.

Reviewed: March 6, 2015

Picked up the car at Seville Airport, staff were very friendly. The car was an almost new hybrid with only 280km on it. There was an unexpected mechanical failure, but the roadside assistance and subsequent car replacement services were very timely and efficient. This incident, although disruptive, made me feel that Hertz is very reliable.

Reviewed: May 9, 2019

J'avais choisi Rhodium que je ne connaissais pas en raison de la proposition d'une Smart Forfour. On m'a imposé une autre voiture ! Avez-vous des Smart Forfour a disposition. J'en doute !

Reviewed: May 9, 2019

véhicule conforme au choix de location, neuf, retour de location simple et rapide excellent loueur .