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Rental Locations
Review
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Last updated on: April 8, 2025
13 Rental Locations
Pickup
Airline passengers go to baggage claim. **Our rental facility is open for car rentals. To reach us via phone, please give us a call at the number listed on this page.** Due to construction in and around the airport be sure to allow for additional time at least 5-10 minutes. AIRLINE PASSENGERS - HAWAIIAN AIRLINES & COMMUTER TERMINAL Follow signs to the baggage claim area. Proceed outside to meet the courtesy bus to take you to the Consolidated Rental Car Facility (CONRAC). Proceed to the Avis counter on the second floor. TIME allowed for bus ride: 8 minutes DISTANCE from terminal to car lot: 1/2 mile AIRLINE PASSENGERS - ALL OTHER AIRLINES Follow signs to the baggage claim area. Proceed to the crosswalks between pillars 58-64, and cross the street into the CONRAC facility. Proceed to the Avis counter on the second floor. Returns: Follow airport signs for Rental Car Return. They will lead to the CONRAC, Avis return lanes are on the 4th floor. WALK-UP RENTERS: Follow airport signs for baggage claim. It is best to be dropped off between pillars 58-64, and cross the street into the CONRAC facility. Proceed to the Avis counter on the second floor. LOCAL RENTERS: follow airport signs for baggage claim. It is best to be dropped off between pillars 58-64, and cross the street into the CONRAC facility. Proceed to the Avis counter on the second floor. Local renters go to car lot. WALK-UP RENTERS Follow airport signs for Rental Car Return. They will lead to the Avis car rental lot.
Telephone
+18082100000 / +18088345605
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
From Terminal 1, baggage claims 1-11 (Hawaiian Airlines): Please exit baggage claim and proceed to the center median (follow blue Rental Car Center Shuttle signs). Board the Rental Car Center Shuttle. Once you arrive at the Rental Car Center, please proceed to the Enterprise Rent-a-Car counter on the 2nd floor. From Terminal 2, International Arrivals and baggage claim #'s 16-20: Please exit baggage claim and cross over to the center median (follow blue Rental Car Center Shuttle signs). Shuttle stops are located in the center median of baggage claim 18 and 20. Upon arrival to the Rental Car Center, please proceed up to the 2nd floor where the Enterprise Rent-a-Car counter is located. From Terminal 2, baggage claims 21-31: Please exit the building. Once outside, follow the blue Rental Car Facility signs and cross the street at Baggage Claim Crosswalk #'s 26 or 31 to the Rental Car Facility and proceed up to the 2nd Floor to the Enterprise Rent-a-Car counter. State of Hawai'i employees with reservations please proceed directly up to 3rd floor.
Telephone
+18449130737
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
You can meet the staff at the parkinglot
Telephone
+18084819338
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
ACE Rent A Car Honolulu provides shuttle service to and from Daniel K Inouye International Airport at the Pre-Arranged 4 pickup zone. Upon arrival at the baggage claim area, please call for shuttle pickup at 808-348-5504. Your friendly ACE Rent A Car driver will pick you up Area Pre-Arranged 4, located across pillar 54 of Terminal 2. Once at Pre-Arranged 4, you will see three driveway lanes -Meet at the benches by the right lane.
Telephone
+18082925188
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
1-808 / 481,9338
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
airport parking we will send location and pictures. put the key on tire.
Telephone
+18084009999 / +18054020065
8.3/10 Very good
600+ ratings, 3 reviews
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Closed
Pickup
From Terminal 1, baggage claims 1-11 (Hawaiian Airlines): Please exit baggage claim and proceed to the center median (follow blue Rental Car Center Shuttle signs). Board the Rental Car Center Shuttle. Once you arrive at the Rental Car Center, please proceed to the Alamo Rent-A-Car counter on the 2nd floor. From Terminal 2, International Arrivals and baggage claims 16-20: Please exit baggage claim and cross over to the center median (follow blue Rental Car Center Shuttle signs). Shuttle stops are located in the center median of baggage claim 18 and 20. Upon arrival to the Rental Car Center, please proceed up to the 2nd floor where the Alamo Rent-A-Car counter is located. From Terminal 2, baggage claims 21-31: Please exit the building. Once outside, please follow the blue Rental Car Facility signs and cross the street at Baggage Claim Crosswalk #'s 26 or 31 to the Rental Car Facility and proceed up to the 2nd Floor to the Alamo Rent-A-Car counter.
Telephone
+18449130736
8.2/10 Very good
600+ ratings, 4 reviews
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Closed
Pickup
From Terminal 1, baggage claims 1-11 (Hawaiian Airlines): Please exit baggage claim and proceed to the center median (follow blue Rental Car Center Shuttle signs). Board the Rental Car Center Shuttle. Once you arrive at the Rental Car Center, please proceed to the National Car Rental counter, which is on the 2nd floor. From Terminal 2, International Arrivals and baggage claims 16-20: Please exit baggage claim and cross over to the center median (follow blue Rental Car Center Shuttle signs). Shuttle stops are located in the center median of baggage claim 18 and 20. Upon arrival to the Rental Car Center, please proceed up to the 2nd floor where the National Car Rental Counter is located. From Terminal 2, baggage claims 21-31: Please exit the building. Once outside, follow the blue Rental Car Facility signs and cross the street at Baggage Claim Crosswalk #'s 26 or 31 to the Rental Car Facility and proceed up to the 2nd Floor to The National Rental Counter.
Telephone
+18449130738
8/10 Very good
2000+ ratings, 13 reviews
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Closed
Pickup
On-airport rental car offices are located on the ground level of the Terminal 2 Parking Garage. Rental car shuttles stop in designated areas along the center median on the ground level outside of the baggage claim areas. For Hawaiian Airlines and commuter terminal arrivals: - Proceed outside the baggage claim to the curb marked "Rental Car" for the consolidated rental car shuttle bus. For all other arrivals: - Proceed to the crosswalk between baggage claim E and F, cross the street, and head to the rental car center on the ground level of the parking garage. - Follow the blue "Rental Car Center" signs located on the pillars outside the baggage claim area.
Telephone
+18772830898
7.7/10 Good
600+ ratings, 3 reviews
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Closed
Pickup
We provide free shuttle service from Honolulu International Airport to our location at 3049 Ualena st, suite 316, Honolulu HI 96819. After arriving at the Honolulu International Airport, give us a call at 800-781-1023or text 424-800-4990 and we will send a shuttle
Telephone
+18007811023 / +14248004990
7.6/10 Good
3000+ ratings, 17 reviews
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Closed
Pickup
On-airport rental car offices are located on the ground level of the Terminal 2 Parking Garage. Rental car shuttles stop in designated areas along the center median on the ground level outside of the baggage claim areas. For Hawaiian Airlines and commuter terminal arrivals: - Proceed outside the baggage claim to the curb marked "Rental Car" for the consolidated rental car shuttle bus. For all other arrivals: - Proceed to the crosswalk between baggage claim E and F, cross the street, and head to the rental car center on the ground level of the parking garage. - Follow the blue "Rental Car Center" signs located on the pillars outside the baggage claim area.
Telephone
+18088377100
7.6/10 Good
3000+ ratings, 19 reviews
View details
Closed
Pickup
On airport rental car offices are located on the ground level of the Terminal 2 Parking Garage. Car rental shuttles stop in designated areas along the center median on the ground level outside of baggage claim areas. For Hawaiian Airlines and commuter terminals, proceed outside the baggage claim to the curb marked rental car for the consolidated rental car shuttle bus. All other arrivals should proceed to the cross walk between baggage claim E and F, cross the street to the rental car center on the ground level of the parking garage. Reference the blue rental car center signs located on pillars outside baggage claim area.
Telephone
+18664342226
7.6/10 Good
2000+ ratings, 11 reviews
View details
Closed
Pickup
Airport Terminal Instructions **Our rental facility is open for car rentals. To reach us via phone, please give us a call at the number listed on this page.** Due to construction in and around the airport be sure to allow for additional time at least 5-10 minutes. AIRLINE PASSENGERS - HAWAIIAN AIRLINES & COMMUTER TERMINAL Follow signs to the baggage claim area. Proceed outside to meet the courtesy bus to take you to the Consolidated Rental Car Facility (CONRAC). Proceed to the Budget counter on the second floor. TIME allowed for bus ride: 8 minutes DISTANCE from terminal to car lot: 1/2 mile AIRLINE PASSENGERS - ALL OTHER AIRLINES Follow signs to the baggage claim area. Proceed to the crosswalks between pillars 58-64, and cross the street into the CONRAC facility. Proceed to the Budget counter on the second floor. Returns: Follow airport signs for Rental Car Return. They will lead to the CONRAC, Budget return lanes are on the 4th floor. WALK-UP RENTERS: Follow airport signs for baggage claim. It is best to be dropped off between pillars 58-64, and cross the street into the CONRAC facility. Proceed to the Budget counter on the second floor. LOCAL RENTERS: follow airport signs for baggage claim. It is best to be dropped off between pillars 58-64, and cross the street into the CONRAC facility. Proceed to the Budget counter on the second floor.
Telephone
+18082100050 / +18088345605
Thrifty
8.3/10
Hertz
8.0/10
Budget
8.1/10
YESAWAY
8.9/10
Alamo
9.1/10
ACE
9.1/10
Dollar
8.4/10
National
6.5/10
AVIS
8.0/10
PAYLESS
7.0/10
Advantage
8.0/10
Europcar
5.7/10
Envy
8.2/10
Shouqizuche
10.0/10
Reviewed: February 28, 2025
さきほども書きましたが、車は決して古くなく良かったのですが、チェックランプが付いたので可もなくといった感じです。
Reviewed: February 25, 2025
Very satisfied, the staff were very enthusiastic.
Reviewed: March 5, 2025
There were many people waiting in line and many staff attending to them. The elderly lady who assisted me was patient with my stuttering English.
Reviewed: February 11, 2025
After arriving at the airport, take a shuttle bus to the car rental center.
Reviewed: January 8, 2025
カウンターでの手続きで日本語の説明文でも良いのでおいていただけるともう少し安心できるかと思いました。
Reviewed: February 8, 2023
Counter staff and shuttle staff was AMAZING! The car was a little underwhelming. Very banged up, windshield wipers didn’t work good and it rained so much 2 of the days. The rental car even over heated one day so the shuttle driver came and swapped us a car. But we had to wait for 2 hrs for responses.
Reviewed: March 14, 2020
空港から電話をして送迎車を呼ぶのですが海外なので携帯もつながらず公衆電話で連絡するのが大変だった。送迎の時間が決められていれば電話しなくて済んだと思います。 レンタカー会社ですが場所は倉庫です。Google MapでもストリートビューでもYESAWAYとは表示されません。 大手のレンタカー会社とは違って契約時もカウンターではなく立ち話でモバイル端末で説明しサインをしました。追加のオプションを勧められることはなかったです。モバイル端末で処理するので突然のプラン変更、オプション追加は難しいと思います。 雰囲気は本当に大丈夫な会社かと思います。 デポジットは200ドルと高額です。この金額にも不安を感じますが、デポジットの返金は返却時ではなく１週間後だそうです。怪しさはあります。 ただ契約をした担当の人はまじめな方のように思えました。中国系の会社のようです。 Easyrentacarsの紹介でなければ利用しなかったです。 デポジットの返金はまだですが、全額返金されれば次も利用したいです。
Reviewed: January 6, 2020
The condition of the vehicle and service attitude were quite good overall, but the staff at the store were not professional enough, leading to a series of follow-up issues that remain unresolved.
Reviewed: February 3, 2025
Very good, no extra sales pitches, the process was quick, no waiting needed, and the car was great. Driving was smooth throughout.
Reviewed: November 19, 2019
The car was awesome. We were able to get the car quick and start vacation without any trouble.
Reviewed: November 11, 2019
車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、
Reviewed: October 28, 2019
Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.
Reviewed: February 7, 2025
It was raining heavily on the day we went, so there was no queue and picking up the car was quick. However, the sales pitch was quite frequent—they recommended upgrading to an SUV and offered various types of insurance like lost keys and traffic ticket coverage, which seemed odd. I booked a Mazda 3 or a similar class, but ended up with a Kia Forte. The car's condition was decent and had no issues.
Reviewed: February 7, 2025
It was hard to find the car as it was located near pillar 58, and returning the car was even more difficult. You have to rely on road signs and can't fully trust the navigation. My phone fell off in the car, and when I went back to email them about it being lost, they couldn't find it either.
Reviewed: November 7, 2023
FordF150を予約していましたがシボレーとダツジラムしかありませんでした。無かったのでジープラングラーを選択させていただきました。
Reviewed: April 15, 2019
Didn’t show much interest in giving a good service just take your car and go attitude, wasn’t happy that I paid more to be able to pay Cash in branch and they wouldn’t expect it or that I paid more because they are “in terminal” but actually are not and still required a shuttle to get to them & back.
Reviewed: August 21, 2024
Excellent experience! They knew we were a family of five and provided a brand-new car. You could even smell the new car scent.
Reviewed: July 17, 2024
When I picked up the car, the staff directly asked me how many people and how many pieces of luggage I had. Knowing their routine, I asked if these questions were because of insurance. He confirmed, saying they were trying to sell insurance. Since I had already opted for full insurance from Zuzuche and had encountered similar tactics before, I refused. Subsequently, they assigned me a car in poor condition—the steering wheel was shaking. When I returned the car, staff even asked if I was returning it or exchanging it.
Reviewed: February 29, 2024
QEEQで入った保険では足りないと、カウンターにサイド210ドル位の保険に入らされた。 英語でいまいちよく分からず困った。
Reviewed: November 26, 2019
The car was ready to go when we picked it up. There was slight miscommunication and someone else's reservation kept popping up instead of ours. The car ran great. Only issue was that the wipers were very squeaky.
Reviewed: October 21, 2019
空港へ到着し、カウンターでの待ち時間が長すぎる。 対応スタッフは二人で、それぞれ対応中でしたが、その対応に時間がかかり無駄な話しや関係ない会話ばかりで 次に待っていることを全く考えていない。
Reviewed: October 2, 2019
Pick up was longer than expected with a pushy up sell, it felt like the counter staff were getting annoyed when i wasn't purchasing extras i didn't need or want. They even tried to sell me insurance that was already included as they weren't checking the booking properly. Rental car drop off signage was confusing, as the signs were blue and in plain sight when driving in to the airport, but they change to yellow small signs as you get near the terminal, so we missed the entrance and were taken back on to the highway. This added another 15 mins to dropping the car off so we were almost late. Drop off staff were trying to move the car to begin cleaning etc while our belongings were still in it, luckily we were very organized or it would have been easy to leave something behind.
Reviewed: September 27, 2019
It was a very long wait at the check in counter. The instructions said I would not be guaranteed a car if I was delayed upon landing & I should call Advantage. I called & the phone just rang & rang. There was a very long wait at the counter...about an hour. The service person was very nice, & said they would put me in another car so I wouldn't have to wait for a my compact. Unfortunately, the car was a Camaro, which was a difficult car for a short person, & the trunk with the very small opening was useless. The staff was very helpful in the garage when I couldn't find the brake release & the trunk release. Return was extremely quick.
Reviewed: February 27, 2019
Operating hours are only until 11 PM. We arrived at the pick-up point at 12 AM due to our flight, and there was no one there.
Reviewed: September 15, 2017
The unexpected last-minute changes caught us off guard and disrupted our plans and arrangements.
Reviewed: July 17, 2017
I booked this after seeing good online reviews, and chose a Volvo model, which is a plus. However, this was the most frustrating car rental experience I had across various islands in Hawaii. First, this company, Envy, does not have a physical store; the car was in a parking spot that we had to find ourselves. The location is okay if you're arriving from an international flight, but from an inter-island flight, it's a long walk. The direction signs for picking up the car were also confusing. The first elevator only goes to the 3rd floor, but the instructions only mentioned the 4th floor, which led us to search the building for an elevator that goes to the 4th floor. Even the information desk people couldn’t help. Secondly, if you have a lot of luggage, it’s quite an effort because there is no elevator going to the floor where the car is parked. Thirdly, as I had a lot of luggage, I booked a 7-seater SUV to fold the third row for luggage space. The car I got had a broken seat in the third row that wouldn’t fold down. I called the customer service of the rental platform, and they said they couldn't guarantee the third row could be folded down, which shocked me. Is this like saying they can't guarantee the wheels are round? They pushed me to contact Envy. Envy didn't answer the phone, unlike other companies like Alamo where you can choose a car and reject or change if there's an issue. With Envy, you only get the one car in the spot. I emailed Envy and got an apology but no follow-up. After this, the rental went smoothly, to be fair. For returning the car, you have to follow the route in the email to the parking garage. There's no GPS address, so if you take a wrong turn, it’s quite troublesome. As for another issue, I haven't fixed the overtime parking fee with either Envy or the rental platform.
Reviewed: May 31, 2017
The car was decent, but the car pick-up instructions were too vague, causing a significant delay in finding the car and wasting a lot of time. I called customer service, but one number said it was not Envy’s hotline, and the other was never answered. As for the drop-off, I couldn’t find the specified parking lot, so I ended up parking in another lot and then explained the situation via email.
Reviewed: March 17, 2017
The vehicle was very new, having only been driven 1300 km. The built-in GPS was extremely helpful as my phone's TomTom app led me astray twice. Fortunately, the car's onboard navigation got me to the right place.
Reviewed: June 25, 2018
Very satisfied, highly recommended. There is a shuttle service from the airport. I arrived at the counter half an hour earlier and there was almost no waiting in line. The staff were very friendly.
It takes up 37% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Honolulu Airport (HNL) for the last 30 days.
Lowest rental rates at the Honolulu Airport (HNL) is USD 54.02 on average, and can go up to USD 79.77 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Monday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Honolulu Airport (HNL).
* Based on the scheduled pickup time of all bookings from Honolulu Airport (HNL).
Most customers book a rental car from Honolulu Airport(HNL) for 5 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 2% of the total bookings at Honolulu Airport (HNL).Out of it, besides Waikiki Beach, other top destinations : Hawaii - Oahu Island (honolulu), Hawaii - Honolulu.
On average, Full Protection costs USD 54.81 per day for Small, USD 70.6 for SUV and USD 79.26 for Large.
Do You Know?
No.1 Source Country
Customers from Oman choose Honolulu Airport(HNL) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Japan prefer more spacious car models like Ford Transit,Chevrolet Express and Ford E350.
Quite a Planner
Singapore renters like to plan much more ahead, they usually make the online booking 146 days before pickup from the Honolulu Airport (HNL).
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Customer Service
8.7/10 Very good
600+ ratings, 2 reviews
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Closed