CAR RENTAL REVIEWS ON HERTZ IN BELFAST

A lot of dents on car but it didn’t matter as I took the hertz super cover

Really lovely car

Easy to book

Terrible - Hertz wanted to charge a 1.300 GBP deposit on my credit card (including a horrendous imaginary price for fuel refilling)which was beyond my limit. I ended up having to take additional insurance of Hertz which costed 100 EUR and doubled the price of my car rental. They would then only take a 300 GBP deposit. An awful start into my holiday. And when a tyre went flat, the insurance wouldn't even cover that cost. :-( Apart from these incidents, it was okay!

Poor

Seemless service from start to finish, would definitely use this company again

Would definitely use QEEQ.com again, easy to navigate and great price which is most important to us.

Booked estate car and received hatchback which caused luggage problem. Charged for insurance I had already payed for

v good

v good

The car pickup process was anything but smooth. Hertz displayed a price on Zuzuche that wasn't the final amount. We almost couldn't get the car because our credit card limit wasn't enough. We had to transfer funds last minute, which made the start very unpleasant. The car we got was a Peugeot 3008, apparently the only model available. The staff insisted that it wouldn’t fit our luggage and tried hard to get us to upgrade to a Land Rover at an extra £60 per day, totaling £3000 even after a supposed 50% discount. We found it too expensive and decided to try fitting our luggage first, which we did successfully. Is a 3008 the same class as an A4 estate? We were so annoyed that we didn't argue much more. Eventually, due to cross-border fees and one-way rental charges, the total cost was about the same as other rental companies. In the future, we will ask for all details up front. We used to rent from Europcar, where the displayed price was what you paid, and it felt straightforward. No wonder Hertz gets low ratings; there are too many hidden charges.